Requirements
- Experience: 3-5 years of experience as an IT Support Technician or comparable support position.
- Knowledge of Active Directory, Google Workspace, Atlassian Jira, Slack, and MS Office 365 applications.
- Knowledge of Windows 11, Windows 10, Mac OS and Linux Ubuntu.
- Knowledge of Mobile OS iOS and Android.
- Possessing knowledge of network systems.
- Ability to work independently, as well as the ability to diagnose and resolve complex problems.
- Ability to contribute to the knowledge base to assist other support tiers.
- Ability to implement proactive solutions to prevent future problems. Maintain detailed documentation of solutions and procedures.
- Ability to write service desk case reports and correspondence.
We offer:
- Competitive salary
- Bonuses
- A great and positive workplace
- Parking Subsidy
- Life and Medical Insurance
- Benefits and Discounts
- Growth opportunities
- Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)
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What We Do
We know that you’ll have looked at quite a few company pages but IDT is different. We want people who want to make a big difference to our company with big ambitions. We’re a truly global team, with 1300 people working across all continents, apart from (at the moment!) Antarctica. But we are proud that despite our size, we encourage and support any in-house entrepreneurs to develop their ideas into business action. Our exciting growth plans make it a great time to join us.
Our people are the reason for IDT’s passion for success. The IDT family is made up of people of all backgrounds, expertise, and interests, all with a relentless team spirit. We need people who share both our commitment to success and excitement about our journey. You won’t ever be bored or have to wonder how to fill your time. You’ll find the work challenging but you’ll get the support of a great team to help you beat those challenges. You will also be expected to support others as well as work hard, work well and work with a smile.
If you want a join a company that will help you become your brilliant best and achieve amazing results, then you want to join IDT.
