Help Desk specialist

Reposted 4 Days Ago
Be an Early Applicant
Tel Aviv
In-Office
Junior
Fintech • Payments
The Role
Provide IT support to global users, manage cloud product permissions, handle onboarding, maintain company computers, and administer business applications.
Summary Generated by Built In

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.

We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.

Get the tools to grow globally at www.rapyd.net. Follow: Blog, Insta, LinkedIn, Twitter

If you’re looking to join a fast-growing company that’s disrupting the payments industry by building transformative technology, we invite you to be part of our team and play a pivotal role in developing the future of fintech.

Responsibilities

  • Provide IT support to users across multi-region environments and global teams.
  • Manage users and permissions for cloud-based products.
  • Deploy, support, and master the latest technologies.
  • Handle onboarding and offboarding processes.
  • Manage company computers and peripheral equipment.
  • Administer and maintain business applications and systems.
  • Minimum 2 years of experience as a Helpdesk Specialist in a cloud-based environment.
  • Hands-on experience with Apple device MDM solutions such as Jamf, JumpCloud, or Kandji.
  • Hands-on experience with Google Workspace (G Suite).
  • Service-oriented, patient, and able to work independently.
  • Fast learner with a proactive attitude.
  • Solid understanding of computer systems, with experience installing and maintaining peripheral equipment.
  • Knowledge of Atlassian products – an advantage.
  • Basic scripting skills (PowerShell, Bash, or Python) – an advantage.
  • Fluent in English.
  • Good understanding of cloud environments – an advantage.

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Top Skills

Apple Device Mdm Solutions
Atlassian Products
Bash
Google Workspace
Powershell
Python
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The Company
HQ: London
800 Employees
Year Founded: 2016

What We Do

Build Bold.

Liberate global commerce with all the tools your business needs to create payment, payout and fintech experiences everywhere.

Around the world, customers want to pay in a thousand different ways. Businesses and consumers want to get paid faster. And developers want to build new products and possibilities. Rapyd makes it happen, giving you more ways than anyone to make fintech work for your business. With Rapyd, your business can accept and send payments to just about anyone—faster, cheaper and easier. And Rapyd clients see an average of 196% return on investment and spend 70% less time managing payments.

Whether you’re building an app, selling a product, sending payments or doing a little of everything, Rapyd has solutions that let you boldly do what you do best.

• Send and receive funds
• Add hundreds of payment methods worldwide
• Issue prepaid virtual and physical cards
• Simplify money management and foreign exchange
• Integrate fintech with APIs

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