Healthcare Account Representative

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Chicago, IL
Hybrid
1-3 Years Experience
eCommerce • Information Technology • Retail • Industrial
North America's leading B2B supplier of maintenance, repair and operating supplies and related services.
The Role

Work Location Type: Onsite
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.
Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.
Position Details:
The Healthcare Account Representative (HCAR) is an outside sales role and you will report to a District Sales Manager. You will reach all assigned accounts and develop relationships to achieve profitable revenue growth within your assigned geography. The HCAR partners with established sales and service teams and Health System owners to grow sales among approximately 40-70 acute and non-acute healthcare customers. The compensation is tied to sales targets and other sales tasks. The HCAR will make 3-5 quality, revenue generating calls per day. The HCAR is required to make decisions influencing sales and growth of the health systems.
You Will:

  • Maintain an understanding of GPO Contracts and benefits to customers
  • Gain a working knowledge of healthcare programs
  • Implement Strategic Health System Plan created by HSSM or Sr AM
  • Work with Facilities, EVS, Infection Control and Safety/Emergency Preparedness
  • Determine, present the appropriate "Grainger Value Proposition" to each account and review how Grainger can add value and help with each account's purchasing needs.
  • Create a CSG plan that maximizes time in the field and ensures you are delivering a sales plan that meets reported performance targets.
  • Maintain account and customer contact and record follow up details in Salesforce.
  • Build Plan to Win. Touch every customer, expand contacts, and sell value
  • Increase sales with each account while using a wide array of available communication channels to maximize revenue.
  • Grow revenue to reported thresholds.
  • Achieve or exceed reported metrics of daily calls, customer face time minutes.


You Have:

  • 1 or more years of sales or relationship building experience.
  • High School Diploma or GED
  • A valid driver's license.
  • Ability to travel and have occasional overnights (dependent on territory).


Rewards and Benefits:
With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger

  • Medical, dental, vision, and life insurance plans
  • Paid time off (PTO) and 6 company holidays per year
  • Automatic 6% 401(k) company contribution each pay period
  • Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
  • A comprehensive set of emotional, financial, physical and social wellbeing programs


We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.

What the Team is Saying

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The Company
HQ: Lake Forest, IL
26,000 Employees
Hybrid Workplace
Year Founded: 1927

What We Do

Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and one of Fortune's Best Workplaces for Women, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.

Why Work With Us

We're proud of our people-focused culture that has been active for nearly 100 years. We embrace new ways of thinking and recognize everyone as an individual. At Grainger, we have a welcoming workplace where you can fell comfortable, confident and learn and grow at any career stage, all while fulfilling our purpose to keep the world working.

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