Major Duties and Responsibilities
Manage Travel insurance portfolio to continue sustainable growth
Strategically grow Travel portfolio through various distribution channels including Direct to Consumer (DTC), OTA, Group business, and Agency to stay on top of the market
Work clsoely with Business Development team to win more business partners a
Manage Travel business partners effectively to foster partner’s relationship
Deliver operational and service commitment for best customer experience
Oversee cost optimization to ensure profitability and sustainability from DTC channel and develop strong proposition to win over this channel
Stay on top of Travel product development to remain competitive
Ensure operational efficiency for best customer experience
Explore cross sell and upsell opportunities from and to Travel business across other Chubb’s product lines
People Management
Build and develop high-performing teams and functional leaders
Establish and maintain strong relationships with regional, country, and functional leadership
Provide tools, infrastructure, and actionable management information to support business governance and decision-making.
Skills
Strategic leadership and vision-setting
Strong stakeholder management and relationship-building skills with experienced management of complex organization and multi-key stakeholders both internally (local and international), and externally
Proficiency in project management and business transformation
Strong analytical and quantitative abilities with P&L management background
Excellent communication, negotiation, and influencing skills
Deep understanding of market segmentation, portfolio management, and distribution
Proven ability to build and lead high-performance teams
Experience
Minimum 5 years of insurance leadership experience, including full P&L responsibility
Deep expertise in Travel insurance and Travel industry including Travel operator/ aggregator
Background in Digital landscape with SEO/SEM/UX/UI to be a plus
Qualifications
Bachelor’s or Master’s degree in Business, Finance, Insurance, or a related field.
Advanced certifications in insurance or risk management are an advantage.
Proven track record of strategic leadership and delivering business results.
Strong communication skills and fluent in English
Skills Required
- Minimum 5 years of insurance leadership experience, including full P&L responsibility
- Bachelor's or Master's degree in Business, Finance, Insurance, or a related field
- Strong stakeholder management and relationship-building skills
- Proficiency in project management and business transformation
- Excellent communication, negotiation, and influencing skills
What We Do
Chubb is the world’s largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs 31,000 people worldwide. Additional information can be found at: chubb.com.
