Aspect (Autism Spectrum Australia) is one of Australia’s largest autism-specific service providers, with one of the biggest autism-specific school programs in the world. A not-for-profit organisation, we work in partnership with people of all ages on the autism spectrum, and their families to deliver evidence-informed solutions that are person-centred, family-focused and customer driven.
At Aspect we recognise a different brilliant®, where we seek to understand, engage and celebrate the strengths, interests and aspirations of people on the autism spectrum.
As Head of Technology and Digital, you will lead Aspect's technology function, ensuring our technology services, platforms and cyber security capabilities are reliable, secure and future-focused. Reporting to the executive team, you will play a critical role in shaping and delivering a technology strategy that supports Aspect's mission and organisational priorities.
This is a strategic leadership role that balances day-to-day technology operations with enterprise transformation. You will partner closely with senior leaders across the organisation to drive digital innovation, modernise systems and infrastructure, strengthen data and cyber capabilities, and deliver technology investments that create measurable value for the people and communities we support.
Key responsibilities include:
- Developing and delivering Aspect's technology strategy, roadmap and governance framework aligned to organisational priorities.
- Leading technology operations, IT service management, the service desk and workplace technology services, including incident, problem, request, change, asset and service-level management, to deliver reliable, responsive and customer-focused support across Aspect’s dispersed operating environment
- Overseeing cyber security, technology risk, privacy and identity and access management across the organisation.
- Driving the modernisation and optimisation of enterprise applications, platforms, integrations, data capabilities and emerging technologies, including AI.
- Managing the enterprise technology portfolio, ensuring initiatives are prioritised, governed and deliver measurable business outcomes.
- Building strong partnerships with executives, business leaders, vendors and external partners to maximise technology value and organisational impact.
- Leading and developing a high-performing technology team while overseeing budgets, commercial arrangements, workforce planning and vendor performance.
This is an outstanding opportunity for a strategic and commercially minded technology leader who is passionate about using technology to enable meaningful outcomes and drive organisational success. Permanent, full time role. Competitive remuneration package will be discussed with shortlisted candidates. See position profile for more details.
QualificationsYou’ll bring:
- Extensive leadership experience in enterprise technology, digital transformation or IT management roles.
- Demonstrated success in shaping technology direction and translating strategic priorities into impactful technology outcomes.
- Strong knowledge of contemporary technology environments, including cloud infrastructure, enterprise applications, cyber security, data and governance frameworks.
- Experience leading complex portfolios, technology investments, vendor partnerships and multidisciplinary teams.
- A customer-focused mindset and the ability to modernise services while managing operational risk and competing priorities.
- Exceptional communication and influencing skills, with confidence engaging Executive teams, Boards and senior stakeholders.
- Well-developed commercial, financial and governance capabilities, coupled with sound judgement and decision-making.
- A passion for leading people, fostering collaboration and building a culture of accountability, innovation and continuous improvement.
- Experience within the human services, education, health, disability or not-for-profit sectors is desirable.
You’ll also need a current Working with Children Check (NSW) (paid for by employee) and National Police Check (paid for by Aspect).
Additional InformationWhat we offer:
- Ongoing professional learning opportunities for advancement
- Competitive total remuneration package
- Salary packaging options to increase your take-home pay
- Employee referral incentives
- Access to a wide range of discounts through Beny on everyday purchases
- Discounted membership to fitness facilities through Fitness Passport
- Employee Assistance Program (EAP) for employees and their families with Converge International.
To apply: Click the “I’m Interested” button and submit your application; a cover letter is optional.
Closing date: Wednesday, 28 October 2026.
Aspect reserves the right to interview and appoint at any stage during the recruitment process.
Aspect is committed to increasing the number of Autistic staff and providing an inclusive workplace where everyone can feel that they belong. We encourage candidates from all backgrounds including, but not limited to, Aboriginal and Torres Strait Islander Peoples, neurodivergent people, people with a disability, the LGBTQIA+ community and people from culturally and linguistically diverse backgrounds, to apply. We have a range of universal strategies to meet the needs of different people in our hiring processes, and are happy to individualise these.
Enquiries to: Rachael Fox, PCS Business Partner at [email protected].
Learn more about Aspect: www.autismspectrum.org.au
Skills Required
- Extensive leadership experience in enterprise technology, digital transformation, or IT management roles
- Experience shaping technology direction and translating strategic priorities into technology outcomes
- Strong knowledge of cloud infrastructure, enterprise applications, cybersecurity, data, and governance frameworks
- Experience leading complex portfolios, technology investments, vendor partnerships, and multidisciplinary teams
- Customer-focused approach and ability to modernise services while managing operational risk and competing priorities
- Exceptional communication and influencing skills with executives, boards, and senior stakeholders
- Commercial, financial, governance, judgement, and decision-making capabilities
- Experience leading people, fostering collaboration, and building accountability, innovation, and continuous improvement
- Experience in human services, education, health, disability, or not-for-profit sectors
- Current Working with Children Check in New South Wales
- National Police Check
What We Do
Decades of expertise distilled into innovative workforce tools. Welcome back to Aspect—where our history of innovation turns towards the future of workforce technology. As a brand that has shaped the modern contact center with groundbreaking innovations like the first Automatic Call Distribution (ACD) system and the first Workforce Management Software, Aspect’s legacy is unparalleled. We are returning to our roots as the pioneer of workforce technology, with a commitment to shaping the future of work, reintroducing Aspect. Alvaria’s WEM product suite is now known as Aspect’s Workforce Enterprise Suite. This product suite is a testament of our dedication to creating robust, feature-rich tools that enhance productivity, streamline operations, and elevate employee engagement. But our vision for the future doesn’t stop there. We are thrilled to introduce WorkforceOS, a new, intuitive workforce engagement platform designed with the user experience at its core. This platform is easy to use and feels familiar, like the technology your teams are already comfortable with. We’ve built this platform to continue to serve large teams of all types alongside our existing technology, ensuring we’re creating comprehensive solutions that genuinely make a difference in people’s work lives. Join us as we celebrate the next chapter for Aspect — one that promises a brighter future for the workforce. Interested in joining the beta for WorkforceOS? Sign up here: aspect.com.
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