Head of Strategic Operations & Optimisation

Reposted 11 Days Ago
Be an Early Applicant
2 Locations
In-Office
Senior level
Insurance
The Role
Lead operational strategy, design scalable operating models and governance, drive process standardisation and optimisation, set KPIs and reporting, lead a team, enable change adoption and deliver large-scale transformation to improve efficiency and turnaround times.
Summary Generated by Built In

Job Summary

The successful role holder will be able to support and drive P&C Operations to 

  • Improve operational efficiency and cost performance, and most importantly improve our Turn Around Times 
  • Increase scalability and consistency of delivery in line with our global growth ambitions
  • Launch  operational frameworks and governance allowing us to continually measure, adapt and improve. 
  • Proven track history in successful delivery of initiatives
Responsibilities

Key duties and responsibilities

 

Strategy & Operational Design

  • Define and evolve the operational strategy aligned with overall business goals
  • Design and implement operational frameworks, standards, and governance models
  • Translate strategic priorities into practical, scalable operating models
  • Ensure alignment between global strategy and regional/nearshore execution

 

 Frameworks, Optimisation & Performance

  • Drive standardisation and optimisation of processes across functions or locations
  • Establish KPIs, performance metrics, and reporting frameworks
  • Identify efficiency opportunities and lead cost optimisation initiatives
  • Embed a culture of continuous improvement and operational excellence

 

 People Leadership & Enablement

  • Lead and develop a team responsible for operational design and execution
  • Enable teams through clear structures, guidance, and governance
  • Foster a high-performance, accountable, and collaborative culture
  • Act as a strategic partner to senior stakeholders and functional leaders
  • Act as local leader to drive alignment of P&C Objectives amongst the P&C Operations Community in Bucharest 

 

Transformation & Change

  • Drive adoption of new operating models and ensure sustainable change
  • Manage cross-functional initiatives to improve scalability and agility
Qualifications

Required experience & competencies

 

Key Skills & Experience

  • Strong experience in operational strategy, transformation, or consulting

  • Proven ability to design and implement operating models and frameworks

  • Experience leading large-scale optimisation or efficiency programs

  • Demonstrated people leadership and stakeholder management skills

  • Strong analytical, structured thinking and problem-solving capabilities

  • Ability to operate at both strategic and hands-on execution levels

 

Required Education 

  • Minimum of a Bachelor’s Degree (or equivalent), 
  • Demonstrable and extensive leadership experience in an equivalent role, ideally within the (Re)Insurance industry
About Us

As a leading global reinsurer, SCOR offers its clients a diversified and innovative range of reinsurance and insurance solutions and services to control and manage risk. Applying “The Art & Science of Risk,” SCOR uses its industry-recognized expertise and cutting-edge financial solutions to serve its clients and contribute to the welfare and resilience of society in around 160 countries worldwide.

Working at SCOR means engaging with some of the best minds in the industry – actuaries, data scientists, underwriters, risk modelers, engineers, and many others – as we work together to find solutions to pressing challenges facing societies.

As an international company, our common culture is defined by “The SCOR Way.” Serving both to build momentum that drives the Group forward and as a compass to guide our actions and choices, The SCOR Way is anchored by five core values, reflecting the input of employees at all levels of the Group. We care about clients, people, and societies. We perform with integrity. We act with courage. We encourage open minds. And we thrive through collaboration.

SCOR supports inclusion and the diversity of talents, and all positions are open to people with disabilities.

Skills Required

  • Strong experience in operational strategy, transformation, or consulting
  • Proven ability to design and implement operating models and frameworks
  • Experience leading large-scale optimisation or efficiency programs
  • Demonstrated people leadership and stakeholder management skills
  • Strong analytical, structured thinking and problem-solving capabilities
  • Ability to operate at both strategic and hands-on execution levels
  • Minimum of a Bachelor's Degree (or equivalent)
  • Demonstrable and extensive leadership experience in an equivalent role
  • Experience in the (Re)Insurance industry
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The Company
HQ: Paris, Paris
4,492 Employees

What We Do

SCOR, one of the world’s largest reinsurers, serves more than 5,000 clients worldwide, providing a diversified and innovative range of solutions to control and manage risk. SCOR delivers advanced financial solutions, analytics and services across all dimensions of risk in Life & Health, Property & Casualty, and Investments. Reinsurance lies at the intersection of technical expertise and scientific progress. Models, data, and pricing and reserving tools are essential, yet they are never sufficient on their own. Sound risk decisions require expert judgment, experience and perspective. This is what we call the Art and Science of Risk. Reinsurance is a knowledge industry, where expertise grows through accumulation, transmission and practice. Across the Group, 3,600 experts based in more than 35 offices worldwide contribute to this collective intelligence. Actuaries, underwriters, risk management specialists, and Tech & Data experts transform data into insight, explore extreme scenarios, define the boundaries of insurability and help anticipate emerging risks. Together, they strengthen the resilience of SCOR, our clients and the societies we serve. This expertise is built through shared experience,continuous questioning and collective reflection. Like artists, we belong to schools of thought, learning first to observe, then to replicate, and ultimately to innovate. This ongoing transmission of knowledge enables SCOR to develop a distinctive approach, combining rigor, creativity and long-term vision in the service of risk mastery. This shared commitment underpins SCOR’s role as a global reinsurer. By turning risk into resilience and sustainable value, our collective of experts acts with responsibility and purpose. Together, we help protect the future, and shape it, for our clients, for society and for generations to come.

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