Head of SME & Growth, Canada

Posted Yesterday
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Toronto, ON, CAN
Hybrid
Expert/Leader
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Do the most ambitious work of your career. Airwallex is building the future of global banking.
The Role
Owns Airwallex’s Canadian commercial strategy and results, leading sales, account management, and partnerships. The role builds and develops a high-performing team, drives go-to-market strategy, pipeline growth, customer expansion, and retention, and represents the company with customers and partners. Responsibilities include coaching deals, improving execution, strengthening hiring and performance, and partnering cross-functionally to build repeatable growth engines.
Summary Generated by Built In
About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

 
Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

 
About the team

The SME & Growth team at Airwallex is focused on helping ambitious Canadian businesses grow faster across borders. We work with companies that are scaling quickly and need better ways to manage payments, financial operations, and global growth. Canada is still an exciting market for us, with a lot of upside and plenty of room to build. That means this role comes with real scope, real visibility, and the chance to shape how we grow from here.

What you’ll do

As the Head of SME & Growth, Canada, you will own the commercial strategy and results for the market. You’ll lead the team across sales, account management, and partnerships, and help build a more consistent, repeatable growth engine. This role is a mix of strategy, leadership, and execution. You’ll set direction, stay close to the work, and play a key role in how Airwallex shows up and wins in Canada.

This role is hybrid, based in Toronto

Responsibilities:
  • Be the face of Airwallex in Canada across customers, partners, and the broader market

  • Build, lead, and develop a high-performing commercial team across sales, account management, and partnerships in Canada

  • Own the go-to-market strategy and commercial outcomes for Canada, from pipeline growth through to customer expansion and retention

  • Stay close to the business by coaching deals, improving execution, and raising the bar on hiring, performance, and team development

  • Partner closely with Marketing, Strategy, Product, and regional leaders to improve market readiness, sharpen positioning, and build repeatable growth levers

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:
  • Experience leading SMB sales teams or scaling high-volume sales motions in a high-growth B2B environment

  • 10 years of commercial or GTM leadership experience, including time in strategy, operations, or high-growth technology businesses

  • 5 years of experience leading multi-functional teams of 10 or more across sales, account management, partnerships, or marketing

  • Demonstrated success owning commercial outcomes and growing customers and revenue in a B2B environment

  • Strong strategic and analytical instincts, with the ability to go from market strategy to execution detail when needed

Preferred qualifications:
  • Experience in fintech or payments

  • Track record of building, scaling, or turning around a market at a key inflection point

  • Experience developing multi-channel growth strategies across new logo acquisition, customer expansion, and partnerships

  • Strong cross-functional leadership across commercial, product, marketing, and strategy teams

  • Player-coach mindset with strong commercial judgment and a practical, data-driven approach to growth

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Skills Required

  • Experience leading SMB sales teams or scaling high-volume sales motions in a high-growth B2B environment
  • 10 years of commercial or go-to-market leadership experience, including strategy, operations, or high-growth technology businesses
  • 5 years leading multifunctional teams of 10 or more across sales, account management, partnerships, or marketing
  • Demonstrated success owning commercial outcomes and growing customers and revenue in a B2B environment
  • Strong strategic and analytical instincts, with the ability to move from market strategy to execution detail
  • Experience in fintech or payments
  • Track record of building, scaling, or turning around a market at a key inflection point
  • Experience developing multichannel growth strategies across new logo acquisition, customer expansion, and partnerships
  • Strong cross-functional leadership across commercial, product, marketing, and strategy teams
  • Player-coach mindset with strong commercial judgment and a practical, data-driven approach to growth

What the Team is Saying

Airwallex Compensation & Benefits Highlights

  • Healthcare Strength U.S. postings consistently list medical, dental, and vision insurance alongside short- and long-term disability, basic life insurance, and mental-health resources such as Modern Health. Employer materials emphasize well-being benefits within a consistent total-rewards philosophy.
  • Leave & Time Off Breadth Multiple U.S. job descriptions specify 20 vacation days plus 12 company holidays, with additional items like birthday and volunteer leave cited in public materials. This indicates a clearly articulated time-off framework that goes beyond a basic baseline.
  • Equity Value & Accessibility Employer pages highlight RSUs as a meaningful part of compensation alongside salary and bonuses, with twice-yearly performance/promotion review cycles. Equity is positioned as accessible to eligible roles and tied to the company’s growth trajectory.

Airwallex Insights

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The Company
2,300 Employees
Year Founded: 2015

What We Do

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000+ businesses worldwide – including Brex, Navan, Qantas, SHEIN, McLaren and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Why Work With Us

Airwallex was founded by people told their idea was unreasonable, and we've hired that way ever since. We move fast, think globally, and give you ownership from day one. If you want to pioneer global finance at scale alongside the ambitious, let's talk.

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About our Teams

Airwallex Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At a global level, we have a strong in-office culture. We’ve invested in world-class office space in hub cities around the world. We see the benefits of in-person conversation, mentoring, and knowledge-transfer as vital to our long-term success.

Typical time on-site: Not Specified
HQSan Francisco, US
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HQSingapore
Hong Kong, CN
Tokyo, JP
Sydney, AU
Bangalore, IN
Amsterdam, NL
Auckland, NZ
Kuala Lumpur, MY
Paris, FR
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London, UK
Melbourne, VIC
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New York City, US
Tel Aviv, IL
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Toronto, CA
Vilnius, LT
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