Head of Product Design

Jeeves is a groundbreaking financial operating system built for global businesses that provides corporate cards, cross-border payments, and spend management software within one unified platform. The company operates across 20+ countries including Brazil, Canada, Colombia, Mexico, the United Kingdom, across Europe, and the United States, and serves over 5,000 clients ranging from venture-backed startups to SMBs around the world. With a mission to empower businesses with more efficient and cost-effective financial solutions worldwide, Jeeves combines cutting-edge financial technology with exceptional team expertise to transform the business financial landscape. Jeeves has been recognized as one of The Information's 50 Most Promising Startups in 2023, as well as a Y Combinator Top Company 2021-2023 and won “Fintech of the Year" at the European Fintech Awards.

Since graduating from Y Combinator in 2020, Jeeves has successfully raised over $380 million and is backed by top world-class investors including Andreessen Horowitz, Y Combinator, CRV, Tencent, Stanford University, Clocktower Ventures, and founders of more than 15 unicorns including David Velez (Nubank), Carlos Garcia (Kavak) and Sebastián Mejía (Rappi).

Our Design team’s mission is to provide a voice of empathy and develop the most engaging user experiences within the Jeeves product. As the Product Design leader at Jeeves, you will guide the product's experience and approach on features that empower our customers and the people behind them.

Location: This role is based out of São Paulo, Brazil, and is a full-time hybrid position with the opportunity to come into our office in the Faria Lima area. #LI-HYBRID

You are:

• A storyteller. You promote the vision for the product and achieve it through design exploration, documentation, and presentations.
• A doer. You use your years of experience to quickly move projects forward, using domain expertise, establishing principles, and conducting research 
• An advocate of design systems. You can use existing design systems and standards and work to improve these systems and standards.
• A team player. You are highly collaborative with UX researchers, product managers, product marketers and engineers. You are able to work with a range of disciplines to execute on your work.
• Optionally, knowledgeable about payments or B2B products. You have an understanding of the complicated web of finance teams and their complicated workflows.

You will:

• Design across many mediums, from mobile to desktop
• Lead the creation of high-quality experiences with high velocity for B2B products 
• Keep the craft and customer empathy bar very high for the design team
• Create and collaborate on the product vision with the leadership
• Work with essential research, design, product and engineering partners
• Report directly to CPO
• Influence design practices team operations within a fully remote team
• Apply domain expertise and research to keep work moving forward
• Participate in cross-functional interviews

Qualifications:

• 8+ years of product design experience
• Experience designing products for FinTech and B2B are preferred
• Experience as a primary contributor to multiple high-impact projects
• Advocate the customer perspective across Jeeves - A passion to build user-focused products that solve important problems
• Willingness to get hands-on and personally recruit participants
• Fluent in English, Jeeves is a global company and English is the language we use internally to communicate between regions
• Agile and able to pivot quickly with the changing environment 
• A collaborative mindset, with experience working across teams and forging partnerships
• Experience managing a team of designers is desirable but not required