Head of People & Culture

Posted Yesterday
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Hiring Remotely in Office, Machaze, Manica, MOZ
Remote or Hybrid
145K-145K Annually
Expert/Leader
Information Technology • Machine Learning • Security
The Role
Senior HR leader responsible for global people strategy and hands-on execution across talent acquisition, total rewards, performance, learning, employee experience, HR compliance, and people operations. Lead and develop a distributed people team, partner with the CEO and leadership on org design and headcount planning, and build scalable HR systems and culture across multiple countries.
Summary Generated by Built In
Our Story

Pointr is the market leader in Indoor Mapping, Location, and Analytics, and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month.

As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30+ countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team.

The Role

As Pointr’s Head of People & Culture in the US, you will be the senior owner of our global people function and the strategic partner to our CEO and leadership team. You will set and execute the people strategy that carries Pointr from 150 people through its next phase of growth — building the systems, the culture, and the team that match the company’s ambition.

This is both a strategic and a hands-on role. You will oversee the full spectrum of people work — talent acquisition, total rewards, performance, learning and development, employee experience, and people operations — while leading a globally distributed team across geographies. You will bring cohesion across cultures, time zones, and stages of maturity, and you will be a daily collaborator with our CEO.

Core Responsibilities

Strategy & leadership
  • Be the trusted thought partner to the CEO and the leadership team on organizational design, headcount planning, talent strategy, and culture.

  • Lead the development and execution of Pointr's global people strategy, aligning it with business goals across the US, UK, Turkey, and other geographies.

  • Lead, coach, and develop a distributed people team across multiple cultures and time zones.

Talent acquisition
  • Own the talent acquisition function end-to-end: hiring plans, sourcing strategy, recruiter performance, agency partnerships, and candidate experience for both technical and GTM roles.

People operations & total rewards
  • Build scalable people operations, HRIS, compensation, and total rewards programs that work across multiple countries and employment models.

Performance & development
  • Run a performance management framework that supports career progression, clear feedback, and high standards across every team.

  • Develop role-based competency frameworks, leveling, and personal development plans so every team member has clarity on growth.

Engagement & culture
  • Drive employee engagement through pulse surveys, listening forums, manager training, and cultural programs that strengthen connections across geographies.

  • Be a culture carrier — model Pointr's values (Ownership, Harmony, Scale) and reinforce them in every hiring, performance, and recognition decision.

Compliance
  • Own HR compliance and risk across US states and our international entities, partnering with legal and external counsel as needed.

Minimum Qualifications

  • 10+ years of progressive HR / People experience, with at least 3 years as the senior people leader at a fast-growing tech company (ideally B2B SaaS, 100–300 person scale).

  • Proven experience as a strategic partner to a CEO or founder — comfortable in the boardroom and in the day-to-day.

  • Demonstrated success building and leading global, distributed people teams across multiple cultures (US plus Europe or EMEA strongly preferred).

  • Deep expertise across the full people stack: talent acquisition, compensation and benefits, performance, L&D, employee relations, and HRIS.

  • Hands-on familiarity with modern people tools across HRIS, engagement, and ATS platforms (we currently use Sage HR, Culture Amp, and Ashby, but equivalent platforms are welcome).

  • Strong commercial acumen — fluent in headcount planning, budget management, and translating people decisions into business outcomes.

  • Excellent written and verbal communicator who moves easily between executive presence and hands-on problem-solving.

  • Massachusetts and multi-state US employment knowledge required; international employment exposure (Turkey, UK, EU) strongly preferred.

  • Experience scaling people functions through funding rounds, M&A, or rapid headcount growth.

  • Passion for building inclusive, high-performing cultures across geographies.

What We Offer?

  • Supportive, kind (no-ego), and smart team

  • Hybrid work (2 days being in the office is required)

  • International environment and inclusive culture

  • Competitive base salary and attractive stock options

  • Cool and comfortable office in Boston (Back Bay) or access to WeWork in other locations

  • Private health care (75%) and Dental

  • Company-sponsored parental leave

  • 18 days PTO, plus sick time + 12 holidays per year

  • 401(k) retirement scheme

  • Compensation: $145k Base + Bonus + Stock Options

#LI-HYBRID

Skills Required

  • 10+ years of progressive HR / People experience
  • At least 3 years as the senior people leader at a fast-growing tech company (ideally B2B SaaS, 100-300 headcount)
  • Proven experience as a strategic partner to a CEO or founder
  • Demonstrated success building and leading global, distributed people teams across multiple cultures (US plus Europe or EMEA preferred)
  • Deep expertise across full people stack: talent acquisition, compensation and benefits, performance, L&D, employee relations, HRIS
  • Hands-on familiarity with modern people tools and platforms (Sage HR, Culture Amp, Ashby or equivalents)
  • Strong commercial acumen including headcount planning and budget management
  • Excellent written and verbal communication with executive presence
  • Massachusetts and multi-state US employment knowledge required
  • International employment exposure (Turkey, UK, EU) strongly preferred
  • Experience scaling people functions through funding rounds, M&A, or rapid headcount growth
  • Passion for building inclusive, high-performing cultures across geographies
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The Company
HQ: New York, NY
86 Employees
Year Founded: 2014

What We Do

Pointr is a global leader in indoor location. Pointr technology uses machine-learning techniques to create the best performing and the most scalable indoor location technology available today. Pointr Maps platform enables location-based services such as digital mapping, navigation, location tracking, geofencing, and powerful location-based analytics. Pointr’s information security is ISO 27001 and ISO 27017 certified and approved by Cisco, Microsoft, Siemens, Extreme Networks, CBRE, ISS, DHS, and many others. We work with major customers in healthcare, smart workplace, retail, and aviation across North America, Europe, and Asia, including UCHealth, the U.S. Department of Homeland Security, U.S. Airports (Washington Regan and National), two major U.S. Airlines and one of the major U.S. department store retailers. To date, Pointr is live in thousands of venues with more than 2 million unique daily sessions and powering geolocation for 25 million people globally. Visit www.pointr.tech to find out more about Pointr Maps platform.

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