Head - IT Infrastructure

Posted 8 Days Ago
Be an Early Applicant
2 Locations
In-Office
Expert/Leader
Cloud • Information Technology • Internet of Things • Cybersecurity
The Role
Lead strategy and execution for enterprise IT infrastructure and private cloud, oversee data centers, networking, security, disaster recovery, SLAs, automation, vendor management, and mentor infrastructure and network teams to support scalable, compliant telecom services.
Summary Generated by Built In
Key Responsibilities Strategic Leadership

- Develop and execute long-term infrastructure strategies aligned with business objectives.
- Lead digital transformation initiatives including cloud adoption, automation, and infrastructure scalability.
- Collaborate with cross-functional teams to ensure infrastructure supports enterprise applications and services.

Infrastructure & Cloud Management

- Oversee the architecture, deployment, and lifecycle management of private cloud environments (e.g., VMware, OpenStack).
- Manage data centers, server farms, storage systems, and virtualization platforms.
- Ensure high availability, disaster recovery, and business continuity planning.

Network & Security Operations

- Design and manage enterprise network architecture including LAN/WAN, SD-WAN, and MPLS.
- Administer firewalls, routers, switches, load balancers, and VPNs.
- Implement robust cybersecurity frameworks and ensure compliance with regulatory standards (e.g., ISO 27001).

Operational Excellence

- Define and monitor SLAs, KPIs, and performance metrics for infrastructure services.
- Drive automation and standardization across infrastructure operations.
- Manage vendor relationships, procurement, and contract negotiations.

Team Leadership

- Lead and mentor a team of infrastructure engineers and network specialists.
- Promote a culture of innovation, accountability, and continuous learning.
- Provide technical guidance and career development support.

Required Skills & Competencies Technical Skills

- Cloud Platforms: Deep expertise in private cloud (VMware, OpenStack), hybrid cloud integration, and cloud orchestration tools.
- Server & Storage: Strong knowledge of server architecture, virtualization (VMware, Hyper-V), SAN/NAS storage systems.
- Networking: Advanced understanding of TCP/IP, DNS, DHCP, VLANs, routing protocols (BGP, OSPF), and network segmentation.
- Security: Experience with enterprise-grade firewalls (Palo Alto, Fortinet), IDS/IPS, endpoint protection, and SIEM tools.
- Automation & Monitoring: Familiarity with tools like Ansible, Terraform, Nagios, Zabbix, SolarWinds, and scripting (Python, PowerShell).
- Telecom Infrastructure: Hands-on experience with telecom-grade networking, OSS/BSS systems, and carrier-grade hardware.

Leadership & Soft Skills

- Strategic thinking and ability to align technology with business goals.
- Strong project management and stakeholder engagement capabilities.
- Excellent communication, negotiation, and decision-making skills.
- Proven ability to lead cross-functional teams and manage large-scale infrastructure projects.

Qualifications

- Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
- 20+ years of experience in IT infrastructure, with at least 5 years in a senior leadership role.
- Telecom industry experience is mandatory.

Preferred Certifications

- Cisco Certified Network Professional (CCNP) or equivalent
- VMware Certified Professional (VCP)
- Certified Information Systems Security Professional (CISSP)
- ITIL Foundation or higher

About Us
Transforming Businesses through Digitalization

Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike.

Our People Shape Our Journey Ahead

We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.

Skills Required

  • Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
  • 20+ years of experience in IT infrastructure.
  • At least 5 years in a senior leadership role.
  • Telecom industry experience (mandatory).
  • Deep expertise in private cloud (VMware, OpenStack) and hybrid cloud integration.
  • Experience managing data centers, server architecture, virtualization (VMware, Hyper-V), and SAN/NAS storage systems.
  • Advanced networking knowledge including LAN/WAN, SD-WAN, MPLS, routing protocols (BGP, OSPF), VLANs, DNS, DHCP.
  • Experience with enterprise security: firewalls (Palo Alto, Fortinet), IDS/IPS, endpoint protection, and SIEM tools.
  • Familiarity with automation and monitoring tools (Ansible, Terraform, Nagios, Zabbix, SolarWinds) and scripting (Python, PowerShell).
  • Hands-on experience with telecom-grade networking, OSS/BSS systems, and carrier-grade hardware.
  • Proven ability to lead cross-functional teams, manage large-scale infrastructure projects, and drive vendor/contract negotiations.
  • Cisco Certified Network Professional (CCNP) or equivalent.
  • VMware Certified Professional (VCP).
  • Certified Information Systems Security Professional (CISSP).
  • ITIL Foundation or higher.
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
Year Founded: 2001

What We Do

Tata Tele Business Services (TTBS), a part of the Tata Group, is a leading provider of Smart Digital Solutions and ICT services for India's Small and Medium Enterprises (SMEs). It offers a comprehensive suite of solutions, including connectivity, collaboration, cloud, security, and IoT, empowering businesses to connect and grow in a digital-first world through cutting-edge technology.

Similar Jobs

Tata Tele Business Services Logo Tata Tele Business Services

Head - IT Infrastructure

Cloud • Information Technology • Marketing Tech • Software
In-Office
2 Locations
5511 Employees

Capco Logo Capco

Machine Learning Engineer

Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Remote or Hybrid
India
6000 Employees

Vertafore Logo Vertafore

Senior Software Engineer

Information Technology • Insurance • Software
Hybrid
Hyderabad, Telangana, IND
2372 Employees
Hybrid
3 Locations
289097 Employees

Similar Companies Hiring

Standard Template Labs Thumbnail
Artificial Intelligence • Information Technology • Software
New York, NY
25 Employees
NODA AI Thumbnail
Artificial Intelligence • Information Technology • Software • Cybersecurity
Sydney, AU
54 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account