Jobs at Tata Teleservices Limited

Manage and support business customers using Tata Tele Business Services connectivity, communication, cloud, security, IoT, and marketing solutions. The role focuses on customer-centric service and helping businesses adopt digital technologies.

Leads technical support and operations for VoIP and PSTN voice-core networks. Responsibilities include fault and complaint resolution, node database and CDR backups, POI augmentation and commissioning, hardware rectification, patch upgrades, PRI/SIP migrations, audits, compliance, preventive maintenance, equipment testing, and coordination with network, infrastructure, transmission, finance, and service teams. The role also manages change requests, customer issues, special projects, and team activities.

Designs technical frameworks and efficient solutions for large strategic telecom deals. Supports pre-sales, bid proposals, consultative selling, solution automation, analytics dashboards, capability presentations, and customer requirements translation. Defines scope, design criteria, and bills of materials while collaborating with sales, product, network, regulatory, technology teams, vendors, and OEMs. Recommends feature enhancements, develops technical content and best practices, and conducts training.

Lead spares management including inventory optimization, spare parts procurement, vendor management, demand forecasting, cost control, logistics coordination, and process improvements to ensure availability and reduce downtime.

Designs technical frameworks and efficient solutions for large and strategic telecom deals. Supports pre-sales, bid responses, solution architecture, automation, analytics dashboards, feature recommendations, technical documentation, training, client requirement translation, scope definition, solution criteria, and bills of materials. Collaborates with sales, product, technology, regulatory teams, vendors, and OEMs while promoting consultative selling and solution-design best practices.

Lead spares management: oversee spare parts inventory, forecasting, procurement, vendor management, stock optimization, distribution and cost control to ensure service availability and minimize equipment downtime.

Own revenue and P&L for managed Wi‑Fi products; define strategy, roadmap and pricing; manage product lifecycle from concept to EOL; lead GTM, market analysis, OEM/vendor relationships, and post‑launch optimization to drive growth and profitability.

Drive SMB cybersecurity revenue through partner-led channels (MSPs, OEMs). Manage full sales cycle, meet quotas, collaborate with presales/architects, build partner/customer relationships, and maintain pipeline and forecasting.

Manage and grow partner relationships to drive revenue and market reach. Develop joint go-to-market plans, enable partners with sales/technical support, coordinate cross-functional teams, track partner performance, and ensure contractual and commercial objectives are met.

Drive SMB cybersecurity revenue via a partner-led model. Own bookings and pipeline, manage channel/MSP/OEM relationships, close solution and managed-services deals, collaborate with presales and architects, and maintain forecasting and reporting.

The posting contains only company and employer-brand information and provides no specific Product Owner responsibilities, deliverables, or qualifications.

Sell and promote voice products to business customers, achieve sales targets, manage customer relationships, coordinate with internal teams, and provide product expertise to support deals.

Build and manage partnerships and channel relationships to drive revenue and market reach for ICT solutions. Develop joint GTM plans, onboard and enable partners, track partner performance, coordinate cross-functional teams, and ensure partner satisfaction to meet sales targets.

Own strategy, roadmap and commercial performance for enterprise voice products (SIP Trunk, PRI, Toll-Free, CLI). Drive product lifecycle, GTM, pricing, partner management, regulatory compliance, and mentor product team to grow revenue, margins and adoption.

Lead the People Academy to design and deliver learning, leadership and talent development programs, manage curriculum, trainers, and measure learning impact to upskill employees.

Manage and enable channel partners to acquire new business for telecom services (MPLS, SIP, PRI, mobile, data center). Drive partner productivity, training, business planning, demand generation, large-deal support, policy adherence, and customer issue resolution to meet EPPC and AOP targets.

Lead strategy and execution for enterprise IT infrastructure and private cloud, oversee data centers, networking, security, disaster recovery, SLAs, automation, vendor management, and mentor infrastructure and network teams to support scalable, compliant telecom services.

Drive business development and revenue growth for converged communications solutions by identifying opportunities, building client relationships, managing proposals and contracts, and coordinating with product and delivery teams to meet sales targets.

Lead a regional cluster to drive business growth, manage sales targets, and oversee customer relationships and service delivery. Manage and mentor a cross-functional team, coordinate with internal stakeholders, and implement Tata Tele Business Services strategies to ensure customer satisfaction and revenue outcomes.

Manage and enable channel partners to drive sales, business planning, training, demand generation, and partner productivity. Support partners in deal closures, ensure channel policy adherence, facilitate customer issue resolution, and collaborate with solution architects to achieve sales targets.