Head - IT Infrastructure

Posted 8 Days Ago
Be an Early Applicant
2 Locations
In-Office
Expert/Leader
Cloud • Information Technology • Marketing Tech • Software
The Role
Lead IT infrastructure strategy and operations including private cloud (VMware/OpenStack), data centers, networking (LAN/WAN, SD-WAN, MPLS), security (firewalls, IDS/IPS, SIEM), DR/BCP, automation (Ansible/Terraform), vendor management, and team leadership to support enterprise services and digital transformation.
Summary Generated by Built In
Key Responsibilities Strategic Leadership

- Develop and execute long-term infrastructure strategies aligned with business objectives.
- Lead digital transformation initiatives including cloud adoption, automation, and infrastructure scalability.
- Collaborate with cross-functional teams to ensure infrastructure supports enterprise applications and services.

Infrastructure & Cloud Management

- Oversee the architecture, deployment, and lifecycle management of private cloud environments (e.g., VMware, OpenStack).
- Manage data centers, server farms, storage systems, and virtualization platforms.
- Ensure high availability, disaster recovery, and business continuity planning.

Network & Security Operations

- Design and manage enterprise network architecture including LAN/WAN, SD-WAN, and MPLS.
- Administer firewalls, routers, switches, load balancers, and VPNs.
- Implement robust cybersecurity frameworks and ensure compliance with regulatory standards (e.g., ISO 27001).

Operational Excellence

- Define and monitor SLAs, KPIs, and performance metrics for infrastructure services.
- Drive automation and standardization across infrastructure operations.
- Manage vendor relationships, procurement, and contract negotiations.

Team Leadership

- Lead and mentor a team of infrastructure engineers and network specialists.
- Promote a culture of innovation, accountability, and continuous learning.
- Provide technical guidance and career development support.

Required Skills & Competencies Technical Skills

- Cloud Platforms: Deep expertise in private cloud (VMware, OpenStack), hybrid cloud integration, and cloud orchestration tools.
- Server & Storage: Strong knowledge of server architecture, virtualization (VMware, Hyper-V), SAN/NAS storage systems.
- Networking: Advanced understanding of TCP/IP, DNS, DHCP, VLANs, routing protocols (BGP, OSPF), and network segmentation.
- Security: Experience with enterprise-grade firewalls (Palo Alto, Fortinet), IDS/IPS, endpoint protection, and SIEM tools.
- Automation & Monitoring: Familiarity with tools like Ansible, Terraform, Nagios, Zabbix, SolarWinds, and scripting (Python, PowerShell).
- Telecom Infrastructure: Hands-on experience with telecom-grade networking, OSS/BSS systems, and carrier-grade hardware.

Leadership & Soft Skills

- Strategic thinking and ability to align technology with business goals.
- Strong project management and stakeholder engagement capabilities.
- Excellent communication, negotiation, and decision-making skills.
- Proven ability to lead cross-functional teams and manage large-scale infrastructure projects.

Qualifications

- Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
- 20+ years of experience in IT infrastructure, with at least 5 years in a senior leadership role.
- Telecom industry experience is mandatory.

Preferred Certifications

- Cisco Certified Network Professional (CCNP) or equivalent
- VMware Certified Professional (VCP)
- Certified Information Systems Security Professional (CISSP)
- ITIL Foundation or higher

About Us
Transforming Businesses through Digitalization

Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike.

Our People Shape Our Journey Ahead

We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.

Skills Required

  • Bachelor's or Master's degree in Computer Science, IT, or related field
  • 20+ years of experience in IT infrastructure
  • At least 5 years in a senior leadership role
  • Telecom industry experience
  • Deep expertise in private cloud (VMware, OpenStack) and hybrid cloud integration
  • Experience with cloud orchestration tools
  • Server virtualization experience (VMware, Hyper-V) and SAN/NAS storage systems
  • Design and manage enterprise network architecture (TCP/IP, DNS, DHCP, VLANs, BGP, OSPF)
  • Experience with SD-WAN, MPLS, LAN/WAN, load balancers, VPNs, routers, and switches
  • Enterprise security experience with firewalls (Palo Alto, Fortinet), IDS/IPS, endpoint protection, and SIEM tools
  • Automation and monitoring experience (Ansible, Terraform, Nagios, Zabbix, SolarWinds)
  • Scripting experience (Python, PowerShell)
  • Hands-on experience with telecom-grade networking, OSS/BSS systems, and carrier-grade hardware
  • Experience defining and monitoring SLAs, KPIs, and driving operational automation
  • Vendor management, procurement, and contract negotiation experience
  • Strategic leadership, stakeholder management, and project management capabilities
  • Cisco Certified Network Professional (CCNP) or equivalent
  • VMware Certified Professional (VCP)
  • Certified Information Systems Security Professional (CISSP)
  • ITIL Foundation or higher
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Navi Mumbai, Maharashtra
5,511 Employees

What We Do

Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike.

Similar Jobs

Tata Teleservices Limited Logo Tata Teleservices Limited

Head - IT Infrastructure

Cloud • Information Technology • Internet of Things • Cybersecurity
In-Office
2 Locations

Capco Logo Capco

Bookkeeper

Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Hybrid
Hyderabad, Telangana, IND
6000 Employees

Coursera + Udemy  Logo Coursera + Udemy

Designer

Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
Remote or Hybrid
India
1500 Employees

Vertafore Logo Vertafore

Technical Lead

Information Technology • Insurance • Software
Hybrid
Hyderabad, Telangana, IND
2372 Employees

Similar Companies Hiring

Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account