At Mukuru, we’re more than just a fintech company — we’re one of Africa’s largest remittance providers, empowering communities with safe, reliable, and affordable financial solutions across Africa, the UK, and the EU. As we expand globally, safeguarding our business and customers from financial crime is at the heart of our mission.
We’re seeking an exceptional Head of Financial Crime to lead our fight against fraud, money laundering, and terrorist financing. This is your opportunity to take charge of a high-impact function, build world-class prevention programmes, and protect millions of customers worldwide.
What You’ll DoAs our Head of Financial Crime, you will:
Shape Strategy: Develop and implement cutting-edge policies, procedures, and controls across multiple jurisdictions.
Lead with Impact: Manage and inspire a team of financial crime professionals, setting the gold standard in compliance.
Stay Ahead of Risks: Conduct risk assessments, monitor emerging crime trends, and ensure proactive risk management.
Investigate & Protect: Lead investigations into suspected financial crimes, coordinating with regulators and law enforcement.
Collaborate Globally: Partner with internal teams, regulators, and stakeholders to strengthen our global compliance framework.
Champion Awareness: Drive organisation-wide awareness of financial crime prevention and embed a strong compliance culture.
Education: Bachelor’s Degree / Advanced Diploma in Law, Forensics, Risk, or Compliance Management (Essential).
Certifications: CAMS (Certified Anti-Money Laundering Specialist) and/or CFE (Certified Fraud Examiner) (Essential).
Experience:
8+ years in financial crime compliance, ideally within fintech or payment institutions.
4+ years proven leadership experience managing large compliance teams.
Knowledge & Skills:
Deep knowledge of financial crime legislation across Africa, UK & EU.
Strong experience with transaction monitoring and fraud detection systems.
Exceptional analytical, problem-solving, and stakeholder management skills.
Advanced communication and presentation abilities across all levels.
Systematic and detail-driven approach
Results and goal orientation
Analytical mindset with sound judgement
People leadership and team development
High stress tolerance and resilience
Ability to provide insights and influence strategy
I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS
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What We Do
Mukuru is one of the largest money transfer providers in Africa and a leading Next Gen Financial Services Platform that offers affordable and reliable financial services to the emerging consumer. The foundation of our business was built by providing the continent’s migrant diaspora with safe, convenient international money transfers. From this base we have grown a wide range of products and services that take their cue from our customers’ needs and aspirations for greater financial security and a better life. To this end, we continue to build a highly robust and resilient physical and digital financial payments infrastructure across Africa that unlocks new value-added services for our loyal customers. This includes cash transfers, Mukuru Funeral Cover, and the Mukuru Card. As a fintech provider, Mukuru has underpinned its successful customer engagement strategy with the ability to ‘speak the language’ of its users and gain a grassroots understanding of the unique pain points that customers face in each market. Our engagement platforms include WhatsApp, free USSD, the Mukuru App, and the website. Customers are always able to speak to Mukuru about any challenges or difficulties with the platform, whether it’s a Mukuru agent in a physical booth, at a branch, over the telephone, or via a virtual live chat function in a language of the customer’s choosing, and often in their mother tongue. Take a walk through our Contact Centre at any time, and you’ll hear conversations in 15 languages – our very own united nations of Africa and Asia.
