About FWD Group
FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.
For more information, please visit www.fwd.com
PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance.
The merger of FWD Life and FWD Insurance has led to a more comprehensive range of products, including unit-linked insurance, individual & group term life insurance, individual & group personal accident insurance, and group medical insurance through technology driven-distributions such as agency, bancassurance, e-commerce, and corporate.
FWD Insurance is registered and supervised under Otoritas Jasa Keuangan (“OJK”).
FWD Insurance is a member of Indonesia Financial Services Alternative Dispute Resolution Center.
This role is responsible for achieving the company’s approved Digital Partnership KPIs by driving customer acquisition, VNB, and APE targets, while also collaborating closely with the DTC lead and other key stakeholders to develop and execute the company’s Distribution 4.0 strategy through the use of smart data analytics.- Work with our key partners to achieve agreed customer acquisition, APE and VNB targets. This includes our Agency and Bank partners’ digital sales aspirations.
- Identify potential new Digital distribution partners and evaluate potential for success and fit with FWD. Build a robust business case for approval and own the success of any partnership approved for execution.
- Developing a business development strategy focused on sustainable financial growth through boosting sales and forging strong relationships with clients, focused on Digital Partnership business.
- Drive channel optimizations and conversion rate optimizations specific to Partnership business.
- Working with our key business partners and internal stakeholder including Group Office Colleagues to design and deliver digitization of customer journeys to acquire new customers and improve customer experience in traditional channels (Distribution 4.0).Ensure all digital programs related to Digital Partnership have clearly defined metrics to evaluate success and continuous, measurable improvement.
Requirements:
- 5 – 7 years of experience in building strategic partnership to drive e-commerce business
- Experienced Business Development best practices
- Experienced Digital & eCommerce best practices
- Experienced Digital Marketing best practices that result in customer acquisition, retention and growth
- Strong independent decision-making, organizational, planning and problem-solving skills
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What We Do
FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience
