Head of Digital & E-Commerce

Reposted 19 Days Ago
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Copenhagen, Capital Region
In-Office
Senior level
Information Technology • Design
The Role
Lead the digital strategy and team for a B2C e-commerce platform, enhancing brand experience and overseeing digital architecture.
Summary Generated by Built In

Why join us?

Muuto is rooted in the Scandinavian design tradition characterized by enduring aesthetics, functionality, craftsmanship and an honest expression. By expanding this heritage with forward-looking materials, techniques and bold creative thinking, our ambition is to deliver new perspectives on Scandinavian design.

Head of Digital & E-Commerce

Join us launching the next chapter of our digital journey—a brand-driven B2C e-commerce platform. As Head of Digital & E-Commerce, you will lead the development of our digital platform and dynamic team. You’ll drive strategy and hands-on execution, shaping digital experiences that inspire end consumers, architects and dealers. You’ll report to our CMO, and work closely with brand, marketing, and IT teams to deliver on our digital principles: work smart, create engaging customer experiences, and build lasting partnerships.

Your responsibilities

  • Lead and develop the digital team of Digital Product Owner, UX Web Specialist and Digital Operations Coordinator

  • Own the future initiative of B2C e-commerce launch: develop strategy, brand experience across customer journey, global roll-out roadmap, and organizational setup

  • Grow muuto.com as key channel to experience brand, translating brand values to a digital experience that inspires our target groups

  • Oversee and evolve our digital architecture together with team (CMS, DAM, B2B partner-platform, e-commerce), ensuring scalability & user friendliness

  • Use data and analytics to improve customer experience, drive optimization and support the business

  • Collaborate with external tech and design partners to deliver impactful projects and initiatives

  • Knowledge sharing across organization and close sparring with Muuto management on the development of online and digital initiatives

Your profile

  • Holistic digital understanding and e-commerce experience from a lifestyle brand facing both B2B and B2C

  • Understanding of digital architecture (CMS, PIM, DAM, E-commerce, analytical tools), paired with a relevant educational background (e.g. cand.merc IT)

  • Experience in driving large digital projects from ideation to implementation, managing internal & external stakeholders along the way

  • Strategic mindset paired with hands-on approach: set the direction and prioritize with a can-do attitude that solves problems.

  • Experienced team-player that loves to make things happen working cross-functionally

  • Business acumen to translate commercial goals to digital solutions, how the digital landscape provides value to Muuto and our partners

  • Analytical mindset – use data in a structured way to inform decisions

  • Curious and innovative, eager to learn and share knowledge. Use new development in AI and automation as opportunities.

  • Understands the value of building a strong brand, with an eye for lifestyle aesthetics

What we offer?

  • The chance to shape the digital footprint of an inspiring lifestyle brand with global reach

  • Direct influence over digital products and e-commerce strategy, working at the intersection of creativity, commerce and technology

  • A vibrant work environment defined by entrepreneurial spirit, openness, responsibility, and a collaborative, team-minded approach

Who We Hire?

At Muuto, our mission is to deliver new perspectives on Scandinavian design. We are an international team of ambitious and passionate people - all driven by the desire to expand on the Scandinavian design tradition with a forward-looking, creative and honest approach. We are looking for qualified applicants representing a wide range of backgrounds and abilities who share this same mindset. Individuals who wish to actively contribute and bring their opinion to the table. Individuals who would like to bring a wealth of new perspectives to our company.  

That is why we are always keen to hear from talented people who wish to join our company - regardless of gender identity, age, sexual orientation, ethnicity, racial identity, religious belief and disability status. We are committed to equal opportunity employment.  

To learn more about Muuto, our products and designers, please visit www.muuto.com

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  [email protected].

Top Skills

AI
Analytical Tools
Automation
Cms
Dam
E-Commerce
Pim
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The Company
9,522 Employees

What We Do

MillerKnoll is a collective of dynamic brands that comes together to design the world we live in

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