The Role
Seeking a Head of Customer Success to lead customer success initiatives, ensure customer satisfaction, and drive business growth at a software development agency. Responsibilities include onboarding strategies, customer lifecycle management, feedback review, upsell opportunities, and team leadership. Proven track record in customer success management and strong leadership skills required.
Summary Generated by Built In
The Company
What We Do
We integrate global leaders in web development with passionate Asian talent to get a unique blend of Quality and Affordability.
We are headquartered in California and work consistent eastern and pacific standard hours.
We like ad hoc pairing as necessary, TDD, and working with other agencies to make things happen.
We contribute to open source projects and genuinely enjoy coding. We are also committed to teaching, and spreading knowledge!
