Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.
Please note the closing date for this role is 12th January 2025.
The Head of Credit Risk Oversight will play a pivotal role in ensuring the effective management of credit risk across the Bank. As part of our second line of defence, this position is responsible for developing, implementing and maintaining a robust credit risk framework which supports the Bank’s strategic objectives while meeting regulatory requirements.
As the Head of Credit Risk Oversight, you will provide independent assurance of the Bank’s credit risk practices, and establish and maintain clear policies which promote best practices. You will collaborate with senior leaders across the business to identify, assess, and mitigate credit risk while ensuring alignment with the Bank’s risk appetite and regulatory requirements.
Key Accountabilities and Responsibilities
- Develop, implement and maintain credit risk policies which support the Bank’s strategic goals and are aligned to regulatory requirements.
- Monitor the effectiveness of the credit risk framework, ensuring alignment with the Bank’s risk appetite.
- Lead independent assurance reviews of credit risk activities, policies, and processes, identifying areas of improvement and providing recommendations to address gaps. Produce high quality assurance reports, providing stakeholders with clear and actionable insights.
- Collaborate with senior leaders across the business to provide advice and insights on credit risk performance and emerging risks.
- Work with wider credit risk teams to produce high quality management information for the Bank’s risk committees.
- Undertake reviews and analysis in relation to credit risk, and prepare papers for senior management and Board committees, providing insights and recommendations to support effective decision making.
- Lead and develop a high performing Credit Risk Oversight team, and support a culture of continuous improvement, aligned to the Bank’s values.
- Keep track of industry trends and regulatory requirements to continually enhance the Bank’s management of credit risk.
- Extensive, proven experience in credit risk management or oversight, within a banking environment.
- Experience of developing and implementing effective risk policies and frameworks.
- Experience in conducting assurance reviews and providing independent, actionable insights.
- Excellent written and verbal communication skills, including the ability to prepare and present high quality reports and papers for senior stakeholders, committees and regulators.
- Strong understanding of regulatory requirements.
- Proven experience in influencing, negotiation and relationship management, with the ability to challenge constructively.
- In-depth knowledge of credit risk principles, policies and methodologies covering the entire credit lifecycle - acquisition, account management and collections.
- Familiarity with the UK financial services industry and regulatory landscape.
- Experience of a range of lending products (mortgages, unsecured retail lending, SME lending) preferred.
- 25 days holiday (plus take your public holiday allowance whenever works best for you)
- An extra day’s holiday for your birthday
- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
- 16 hours paid volunteering time a year
- Salary sacrifice, company enhanced pension scheme
- Life insurance at 4x your salary & group income protection
- Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
- Generous family-friendly policies
- Incentivised refer a friend scheme
- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
- Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing
About Us
You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.
We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.
Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
What We Do
Hello, we’re Starling.
Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time.
We built Britain’s first digital bank.
One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too).
We’re changing banking for good.
Back then, we were obsessed with unravelling the knotty world of finance and solving people’s problems rather than selling them stuff. We still are.
Since then, we’ve grown. A lot.
Over three million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Five years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches.
Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it’s not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world – and Starling – a better place to be.
Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer’s problems – and build the best bank in the world!
And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank.
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