The Role
As Head of Agent Ops, you will own internal AI infrastructure, build agentic systems, deploy internal tools, and drive AI adoption across departments.
Summary Generated by Built In
GC AI is the fastest-growing and most trusted legal AI platform for in-house legal teams. We're building the future of legal work, and we're doing it fast. You'll join at a pivotal moment—when decisions matter, impact is immediate, and the runway to shape your career is wide open. We’re a high-performing team where you'll have real ownership and influence from day one.
More than 1,500 companies use GC AI to drive their business forward, including 150+ public companies, 25+ unicorns, and brands such as News Corp, Miro, Bass Pro Shops, Snyk, Skims, Liquid Death, Vercel, Zscaler, and TIME.
We've 10x'd revenue in 12 months, raised a $60 million Series B ($555 million valuation), and are growing faster than ever. We are backed by incredible investors, including Scale Venture Partners, Northzone, Sound Ventures, and Guillermo Rauch, CEO of Vercel.
If you thrive when the stakes are high and the path isn't paved, you'll love it here. Our six guiding principles are: 1% better every day, customer obsession, ship today, find a way, care deeply, and own it completely. Come shape the future of legal work with us.
About The RoleYou'll own the internal AI infrastructure that makes our team unreasonably fast. That means building, evaluating vendors, and continuously evolving the AI systems our team runs on, with the goal of maximizing every person's clock speed and scaling our ability to deploy agents across the business.
You'll sit at the intersection of engineering, operations, and strategy, building the internal tools, workflows, and AI-powered systems that eliminate manual work across Sales, Marketing, Customer Success, Finance, Legal, People Ops, and Product.
If you’ve ever wanted to build the “agent operating system” inside one of the fastest-growing AI infrastructure startups, this is your shot.
- Build agentic infrastructure that spans the full company.
- Own the company's AI tooling strategy: evaluate vendors, make build-vs-buy decisions, implement tools, and drive adoption.
- Design and deploy internal applications using modern AI coding tools (Claude Code, Cursor, Replit) that solve real workflow problems for non-technical teams.
- Create and maintain integrations across the company's core systems (CRM, HRIS, project management, communication tools).
- Run office hours and training sessions to drive adoption, and create documentation (Loom walkthroughs, written guides) so teams can self-serve.
- Establish governance frameworks for AI tool usage, data handling, and security across the org.
- A technical practitioner. You understand how models actually work, not just API calls, but attention, context windows, inference tradeoffs, tool use patterns. You read papers. But your first instinct is always to build, not to theorize. You've shipped real systems that automate real work.
- Someone with battle-tested opinions on AI-assisted development. You've pushed vibe coding techniques far enough to know where they break. You have strong, experience-driven opinions about what works and what doesn't, grounded in first principles. You know when to let the model drive and when to take the wheel.
- An automation obsessive. You've already automated your own life to a degree that others find somewhat unhinged. You see manual processes the way most people see bugs, something that shouldn't exist and won't for long.
We’re building something new in a once-in-a-generation shift in technology and the legal industry, so we move at a relentless pace. We expect urgency, ownership, and good judgment even when things aren’t perfectly clear. If you need structure and consensus to do your best work, this isn’t the right place for you. If you thrive in ambiguity and growth, work with intensity, and want real responsibility, keep reading. We’re excited to meet you.
Compensation
GC AI's compensation package includes a competitive base salary benchmarked against real-time market data, as well as equity for all full-time roles. We also offer exceptional benefits, as well as commission plans for applicable roles. Our US-based compensation range for this role is $175,000 – $275,000. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors.
These compensation bands are just the starting point. After someone joins and proves they’re and exceptional performer, we adjust quickly to ensure their compensation aligns with their impact.
Equal Opportunity Employment
GC AI is an equal opportunity employer that supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class. GC AI is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. #LI-GCAI
Fraud Notice to GC AI Applicants
To protect yourself against phishing and recruitment fraud, please note that GC AI only accepts job applications through our official careers page at https://gc.ai/careers and through sponsored jobs on LinkedIn. All legitimate communication from our team regarding job opportunities will come from a GC AI team member with a @gc.ai or @getgc.ai email address.
GC AI will never:
- Refer you to external websites to apply
- Conduct interviews over email, chat platforms, or messaging apps
- Ask you to provide payment or purchase equipment
- Request personal or financial information such as your mailing address, social security number, credit card numbers, or banking information during the application process
Examples of fraudulent email addresses:
- [email protected]
- [email protected]
- Any email address ending in @gmail.com, @yahoo.com, or other free email services
If you are contacted by someone claiming to be from GC AI via an unofficial channel or from a suspicious email address, please do not share any information. Mark the communication as "phishing" or "spam" and do not respond.
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The Company
What We Do
GC AI is the legal AI platform built for in-house teams that solves the workflows in-house lawyers and legal professionals face every day. With powerful tools like Easy Prompt and Exact Quote, you can be the legal hero your team needs with faster and more accurate drafting, reviewing, researching, and redlining. GC AI is built for in-house legal work, gets to know you and your company over time, uses 5 large language models under the hood, and is private, secure and compliant. GC AI is SOC 2 Type II certified, built with enterprise-grade security, and never uses your confidential data for training. Founded by a three-time General Counsel and former Morrison & Foerster litigator, GC AI is trusted by over 500 legal teams worldwide, including Webflow, CDW, Vercel, Liquid Death, Kenneth Cole, Eventbrite, SurveyMonkey, Tipalti, and other high-growth global brands. See the difference that becoming an AI-powered lawyer can make. Try it free or get a demo at gc.ai.
GC AI Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Many roles are eligible for remote work in the U.S. and Canada. For folks who live within 50 miles of our San Mateo, CA, or Provo, UT offices, we value in-person collaboration and work in the office on Tuesday, Wednesday, and Thursday.
Typical time on-site:
3 days a week
