The Role
Manage HR operations and P&O service delivery for a dedicated client group. Coordinate HR processes, standards, continuous improvement, service-level agreements, data analysis, budgeting, and employee experience initiatives. Provide process coaching, support HRIS and payroll activities, participate in country or business-unit projects, and supervise the performance and development of a small team. Ensure timely reporting of product-related complaints and adverse events when applicable.
Summary Generated by Built In
Job Description Summary
Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally. Join us, the future is ours to shape!To manage operational tasks and activities and develop P&O processes aligned with global P&O strategy, principles and guidelines to a dedicated client group, supporting the implementation of processes / services / continuous improvement in scope.
Job Description
Major accountabilities:- Ensure the operational conversion of the P&O Services and P&O strategic goals within a dedicated client group.
- Coordinate and support processes and standards for all P&O Services aspects (e.g. services, processes, continuous improvement) in close cooperation with the respective Practice Networks and IT as required -Manage the delivery of services and processes to customers/users and conduct assessments of processes to identify areas of improvement and define solutions that deliver business value.
- Contract and set expectations with Unit P&O / others as relevant on what services P&O Services will provide and ensure that roles and responsibilities for processes end-to-end are clearly defined and understood. Support periodic cost and efficiency analyses to support productivity objectives.
- Deliver and present key data to supervisor and provide advice and support in data analysis and evaluation -Provide support for coaching the organization on P&O processes related to P&O Services, e.g. global standards, efficiency, ESS/MSS.
- Support / participate in budget planning discussions, SLA process. Supervise the performance and talent development of a small team.
- Participate in or lead P&O Services Projects at country or BU level. Reporting of technical complaints / adverse events / special case scenarios related to Sandoz products within 24 hours of receipt -Distribution of marketing samples (where applicable)
- Feedback from internal partners and client groups - P&O Services delivered on time with the right level of quality
Work Experience:
- New Product Innovation.
- Collaborating across boundaries.
- Change Management.
- Curiosity.
- Data Privacy.
- Employee Experience.
- HR Operations (Hr Ops). HR Service Delivery.
- HRIS (Human Resource Management System). Human Resource Management System.
- Labour Law. Payroll. SDM. Service-Level Agreements (SLA).
- Talent Development.
- English.
Skills Desired
Change Management, Curiosity, Data Privacy, Employee Experience, HRIS (Human Resource Management System), Hr Operations (Hr Ops), HR Service Delivery, Human Resource Management System, Human Resources (HR), Human Resources Management, Labour Law, Payroll, Sdm, Service-Level Agreements (Sla), Talent DevelopmentSkills Required
- Experience with new product innovation
- Experience collaborating across organizational boundaries
- Change management
- Curiosity
- Data privacy
- Employee experience
- HR operations
- HR service delivery
- Human resource information systems HRIS
- Labour law
- Payroll
- Service-level agreements SLA
- Talent development
- English language proficiency
Sandoz Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sandoz and has not been reviewed or approved by Sandoz.
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Healthcare Strength — Health, dental, vision, and prescription coverage are consistently described as core components across U.S. roles and materials. Feedback suggests the medical offering is broad and a standard pillar of the package.
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Retirement Support — A 401(k) plan with a company match described as generous is commonly included for U.S. roles. This savings support is positioned alongside other primary benefits as part of total rewards.
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Equity Value & Accessibility — Equity eligibility is noted for many positions and a global all‑employee share program is being introduced from 2026. These elements add upside beyond base salary and annual bonus.
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The Company
What We Do
Sandoz is the global leader in generic and biosimilar medicines. Our Purpose is to pioneer access to medicines for patients globally. We are on a mission to drive innovation in the healthcare industry by freeing up resources sustainably and responsibly while continuing to address global health challenges such as antimicrobial resistance. We are present in more than 100 countries and our medicines serve some 500 million people every year. We have two main global businesses: Generics - divided between standard generics and complex generics - and Biosimilars.
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