GTM Insights Analyst - GTM Analytics

Posted Yesterday
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London, Greater London, England, GBR
Hybrid
Mid level
Artificial Intelligence • HR Tech • Information Technology • Software • Business Intelligence
Our mission is to help organizations serve and support customers and employees in proactive, personalized ways.
The Role
Conduct quantitative and qualitative analysis for go-to-market teams, transforming complex data into actionable insights, dashboards, reports, and visualizations. Manage data requests, prioritize stakeholder needs, create queries and views, and own analytics initiatives from discovery through implementation. Support revenue operations across territory planning, quota setting, pipeline health, performance management, and customer journey analytics while serving as a subject-matter expert.
Summary Generated by Built In
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
 
GTM Insights Analyst - GTM Analytics

Why We Have This Role

The Qualtrics GTM Planning & Insights team is looking for a GTM analyst who wants to make an impact on a fast-growing business, can conduct in depth analytics and reporting, and can make strategic recommendations for the company. This role is essential to enabling our go-to-market revenue operations and surfacing valuable insights on opportunity areas to our field teams.

How You’ll Find Success

  • Analytical and data-oriented, with great troubleshooting and problem-solving skills.
  • Has an eye for quality and scalability.
  • Excellent organizational skills with the ability to multitask, prioritize, and manage time effectively.
  • Ensures accuracy of work through attention to detail.
  • Takes initiative, learns quickly, understands expected outcomes, absorbs context, and works proactively to get results.

How You’ll Grow

  • Grow your data analysis, problem solving, and communication  skills across while developing expertise in sales and go-to-market operations.  
  • Learn how global sales, customer success, and marketing teams operate, and improve the data/systems/insights that drive their growth
  • Opportunity to help build a team and function team from the ground up

Things You’ll Do

  • Perform quantitative and qualitative analysis leading to actionable insights, assisting stakeholders throughout the business on special projects / reports.
  • Handle inbound requests from field teams for data analysis, data requests, and decision making support. Proactively work with internal stakeholders to prioritize needs and/or requests on a weekly basis.  
  • Transform complex data sets into actionable insights using analytical, visualization, and data tools such as Tableau, Excel, Python, R, MySQL, etc.  Create queries, views, reports, and easy-to-consumption dashboards/visualizations.  
  • Own end-to-end problem solving efforts from the discovery & exploration phase through to implementation.
  • Own an entire area of go-to-market operations: taking projects from start to finish with high quality and impact, acting as the “subject-matter-expert”, and collaborating with stakeholders to ensure the analytics are being used to drive business outcomes.

What We’re Looking For On Your Resume

  • 2-7 years experience in visual reporting tools such as Tableau; experience with SQL and data manipulation/transformation
  • Relevant experience with sales operations, associated CRM systems (i.e. salesforce.com or SAP C4C), or sales planning processes is a plus
  • Able to deal with ambiguity in a fast-paced growth environment, manage strict SLAs and communicate effectively to a global audience
  • Degree from a top-tier university with a quantitative or systems focus (e.g. informations systems, computer science, STEM, business analytics, finance, data science)

What You Should Know About This Team

  • GTM Planning & Insights plays a critical role in managing the operating rhythm of our global go-to-market field teams.
  • Core responsibilities include territory planning, quota setting, pipeline and capacity health, customer health, performance management, and customer journey analytics.
  • If you are ready for a new high-impact challenge, we encourage you to apply.

Our Team’s Favorite Perks and Benefits

  • Wellness Reimbursement each quarter to reimburse wellness activities including gym memberships, massages, workout equipment, meditation apps, and more
  • Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy.
  • Competitive benefits packages
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid
 
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
 
​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act
 
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
 
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Skills Required

  • 2-7 years of experience with visual reporting tools such as Tableau
  • Experience with SQL and data manipulation or transformation
  • Ability to manage ambiguity in a fast-paced growth environment
  • Ability to manage strict service-level agreements and communicate effectively with a global audience
  • Degree with a quantitative or systems focus, such as information systems, computer science, STEM, business analytics, finance, or data science
  • Experience with sales operations, CRM systems such as Salesforce or SAP C4C, or sales planning processes

What the Team is Saying

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Alexia
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Qualtrics Compensation & Benefits Highlights

  • Wellbeing & Lifestyle Benefits — Distinctive lifestyle perks such as an annual wellness reimbursement, an annual Experience Bonus, and short work-from-anywhere flexibility are frequently highlighted. Feedback suggests these additions provide tangible value beyond the core package.
  • Healthcare Strength — Health coverage is described as robust with multiple plan options and a substantial employer contribution toward premiums. Feedback suggests medical, dental, and vision offerings are a consistent strong point.
  • Parental & Family Support — Family-building resources include fertility support plus adoption and surrogacy reimbursement, paired with parental leave programs and return-to-work transition support. Feedback suggests these programs feel inclusive and materially supportive for growing families.

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The Company
HQ: Provo, UT
7,500 Employees
Year Founded: 2002

What We Do

Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities. Our vision, as an organization, is to improve the human experience.

Why Work With Us

We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.

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Employees engage in a combination of remote and on-site work.

Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.

Typical time on-site: 3 days a week
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