GSD Remote Desktop Engineer with German

Reposted Yesterday
Be an Early Applicant
Hiring Remotely in Sofia, Sofia-grad, BGR
In-Office or Remote
Junior
Information Technology
The Role
Provide second-level technical support for corporate customers: troubleshoot Windows OS, Microsoft Office and customer apps, Active Directory, basic network and printer issues, escalations from L1, and liaise with technical teams to resolve incidents.
Summary Generated by Built In

Job Description:

About DXC Bulgaria

We are DXC – a Fortune 500 global IT services leader.

In Bulgaria, we are among the largest IT employers, delivering the full spectrum of the company’s diverse technical portfolio. Our teams work across cutting-edge technologies, contributing to projects that span industries and geographies.

We foster continuous learning and professional growth, offering access to targeted training and certifications aligned with individual interests and career aspirations.

Our culture of collaboration, innovation, and shared values empowers professionals to grow and succeed.

About the role

The team consists of highly experienced professionals, as well as young, motivated individuals. Your teammates started their careers, just like you, and developed rapidly in less than a year. You will have the opportunity to grow in the direction that best fits your personal career plan. We serve 250+ customers on the Fortune 500 list. From manufacturing giants, banking, and insurance to worldwide governments - we have it all. We are proud to be named one of the World’s Best Employers 2020 and the 100 Best Corporate Citizens.
 

Daily challenges

  • Providing technical support to DXC corporate customers;

  • Next-level technical support for Service Desk L1 teams who will perform basic troubleshooting and gathering of mandatory information before engaging you;

  • Responsible for Windows OS, standard Microsoft applications, other customer-specific applications, basic network-related troubleshooting;

  • Communicating with technical teams and experts, supporting different technologies and broadening your technical know-how.


eXperience and skills required
Our key requirements are:

  • Excellent German and English Language;

  • Working knowledge of Windows operating systems, networks, databases, and network security concepts and tools;

  • Knowledge of Active Directory concepts, including users, computers, groups, policies;

  • Understanding of the Microsoft Office application suite;

  • Enabling standard IP printing and printer queue troubleshooting for standard network/local printers.

These will be considered as a BIG Advantage:

  • PowerShell scripting skills;

  • Basic MS Exchange 2007/2010/2013/Online administration skills;

  • Basic O365 administration skills.

Company benefits

At DXC Technology, we don’t just offer jobs - we build careers. Here’s what you can look forward to when you join us:

  • Enjoy competitive compensation and grow your career in a fast-paced, international environment.
  • Benefit from 24 days of paid vacation to rest, explore, and recharge - plus comprehensive medical and life insurance, and monthly food vouchers to support your lifestyle.
  • Access premium learning platforms, get company-sponsored certifications, and grow your skills with continuous development opportunities tailored to you.
  • Get recognized through our Employee Recognition Program - your contributions deserve the spotlight.
  • Refer great talent through our Employee Referral Program and get rewarded for helping shape our future.
  • Enjoy discounts and special offers with your employee badge - it pays to be part of the team.
  • Access 24/7 support for you and your family, with a wide range of wellbeing resources to help you thrive.
  • Join meaningful initiatives that give back to the community and connect you with like-minded colleagues through fun and impactful experiences.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
If you feel comfortable with the above-mentioned requirements, please send us your CV in English
Please note that only shortlisted candidates will be contacted.
DXC Technology stands for equal opportunities, namely, we do not discriminate on the basis of race, religion, color, sex, age, disability, or sexual orientation.  All recruitment decisions are based solely on qualifications, skills, knowledge and experience, and relevant business requirements.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Skills Required

  • Excellent German and English language skills
  • Working knowledge of Windows operating systems
  • Working knowledge of networks, databases, and network security concepts/tools
  • Knowledge of Active Directory (users, computers, groups, policies)
  • Understanding of Microsoft Office application suite
  • Ability to enable IP printing and troubleshoot printer queues
  • PowerShell scripting skills
  • Basic MS Exchange administration (2007/2010/2013/Online)
  • Basic Office 365 administration skills

DXC Technology Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DXC Technology and has not been reviewed or approved by DXC Technology.

  • Healthcare Strength Health coverage includes multiple national carrier options and plan types, with HSA eligibility where applicable. Feedback suggests the medical, dental, and vision lineup is broad and comparable to large-firm offerings.
  • Retirement Support A 401(k) program with employer matching and an annual true-up is available, with standard vesting provisions. This structure can help employees capture matching contributions over the year if contribution rates vary.
  • Leave & Time Off Breadth Flexible or “unlimited” vacation is offered for many U.S. roles instead of accrual-based PTO. Feedback suggests the approach can support work-life balance when team norms allow adequate time away.

DXC Technology Insights

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The Company
HQ: Ashburn, VA
86,261 Employees
Year Founded: 2017

What We Do

DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.

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