About Us
Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.
Why We Do What We Do
In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.
Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture.
Position Overview
We are looking for a talented and experienced Security Risk Analyst to assist in the growth of our Security Risk Program focused on ensuring the security and integrity of Zelis data and assets.The Security Risk Analyst is a member of the Cybersecurity team and is responsible for ensuring Zelis is protecting data and assets from threats utilizing Zelis control and policy as well as industry leading practices to support the Zelis Third Party Risk, Risk Management, and Business Continuity / Disaster Recovery program. The Security Risk Analyst selected for this role must have experience with risk management concepts and possess a background evaluating and architecting secure solutions.
Review current vendor application and infrastructure technology solutions to understand proper adherence to security controls and make security recommendations for remediation strategy; track remediation efforts as appropriate
Provides guidance to vendor managers with respect to Zelis’ standards and their application to specific vendor engagements, including recommendations with respect to potential risk mitigation/remediation plans. Support strategic projects to mature tools, operations, and personnel education within Risk Management and Third Party Risk Management
Manage Zelis’ vendor relationships and in depth security assessments
Collaborates with Zelis leadership and vendors in developing corrective action plans for vendor information security, performance, financial or business process risks
Conduct risk assessments across the enterprise to support the identification and management of key risks
Perform business impact analysis and assess disaster recovery programs to establish mature BCP operations
Participate in incident response program including preparation and tabletop exercises, detection & analysis, recovery, and post-incident activities
Corporate Compliance Responsibility - As an essential function, responsible for complying with Zelis’ Corporate Compliance Program, Standards of Business Conduct, applicable contracts, laws, rules and regulations, policies, and procedures as it applies to individual job duties, the department and the Company. This position must exercise due diligence to prevent, detect, and report unlawful and/or unethical conduct by fellow co-workers, professional affiliates and/or agents
professional experience:
Required:
Five (5) + years’ experience in Vendor Management, Cyber Security and/or Risk Management
Experience performing Information Security / Technology risk assessments
Experience overseeing adherence to policies and remediation efforts by third parties
Experience overseeing adherence to and architecting secure solutions utilizing policy, control, and industry leading practices
Experience evaluating and supporting Business Continuity Planning and Disaster Recovery Management
Experience with regulatory requirements such as HIPAA / HITRUST
Ability to manage multiple work streams simultaneously
Strong verbal and written communications skills
Strong relationship management experience and skills
Excellent research and analytical skills
Ability to effectively prioritize and execute tasks in a high-pressure environment
Preferred:
GRC tools such as ServiceNow experience
Healthcare Industry experience
CISA, CISM, CISP or equivalent certification
Consulting experience
education:
Bachelor’s degree (or) related degree and experience
Commitment to Diversity, Equity, Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.
Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability and require reasonable accommodation with any part of the application and/or interview process, please email [email protected].
Top Skills
What We Do
As a leading healthcare payments company, we price, explain and pay for care on behalf of payers, providers, and healthcare consumers. Zelis was founded on a belief there is a better way to determine the cost of a healthcare claim, manage payment-related data, and make the payment because more affordable and transparent care is good for all of us. We partner with over 700 payers, 1.5 million providers, and millions of members -- enabling the healthcare industry to pay for care, with care.
Zelis brings adaptive technology, a deeply ingrained service culture, and an integrated pre-payment through payments platform to manage the complete payment process.
