Graphics Designer/Customer Service Representative
Position Summary
ABC Imaging is seeking a skilled Graphics Specialist/ Customer Service Representative with 2–5 years of experience in printing, digital graphics, and large-format production. This role involves working closely with high-end media, retail, and commercial clients on complex large-format graphic projects, including vehicle wraps, bus graphics, environmental branding, and large-scale retail displays.
The ideal candidate is detail-oriented, technically strong, and experienced in print production workflows, file preparation, and color management systems within a fast-paced production environment.
Key Responsibilities
- Receive, review, and process incoming artwork and digital production files for print output
- Perform preflight checks to ensure files meet production standards and client specifications
- Prepare and optimize files for large-format printing, vehicle wraps, and complex graphic installations
- Continuously evaluate and improve prepress and production workflows for efficiency and accuracy
- Maintain and calibrate digital printing equipment using RIP software and color management tools
- Ensure color accuracy and consistency through proper calibration and profiling processes
- Collaborate with production, scheduling, and finishing teams to meet tight project deadlines
- Proof all work for accuracy in color, scale, layout, content, and production specifications
- Support the graphics and production teams on complex or high-volume projects
- Apply advanced knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Work with print management and RIP software (e.g., Caldera or similar platforms)
- Implement color management practices, including ICC profiling, color gamut control, and press calibration
Qualifications
- 2–5 years of experience in printing, prepress, graphic production, or digital graphics environment
- Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Strong experience in file preparation, preflighting, and print production correction (layering, trapping, knockouts, overprints)
- Proven ability to manage complex large-format projects, including vehicle wraps and multi-panel graphics
- Solid understanding of color management, ICC profiling, and industry color standards
- Experience with RIP software and color calibration tools (Caldera or equivalent preferred)
- Strong attention to detail and commitment to print accuracy and quality control
- Ability to work efficiently in a fast-paced, deadline-driven production environment
- Strong organizational and multitasking skills
Skills Required
- 2–5 years of experience in printing, prepress, graphic production, or digital graphics
- Advanced proficiency in Adobe Creative Suite, including Photoshop, Illustrator, and InDesign
- Experience with file preparation, preflighting, and print production corrections, including layering, trapping, knockouts, and overprints
- Experience managing complex large-format projects, including vehicle wraps and multi-panel graphics
- Understanding of color management, ICC profiling, and industry color standards
- Experience with RIP software and color calibration tools; Caldera or equivalent preferred
- Strong attention to detail and commitment to print accuracy and quality control
- Ability to work efficiently in a fast-paced, deadline-driven production environment
- Strong organizational and multitasking skills
What We Do
A global, One-Stop Shop for all your printing needs from business cards to posters, billboards and blueprinting for highest quality at the lowest and best prices. We provide excellent product, fast and reliable service with quick turnaround time. We will impress you! ABC Imaging has locations throughout USA, Middle East, UK and China, providing full service solutions customized to your specific requirements for printing and installation of point of purchase, marketing rollouts, on-site and off-site printing and copying, marketing proposals, reprographics and blueprinting. We provide full service design, prototyping and packaging. We supply and install temporary walls (Modular Barricades) and apply branding graphics for segregation of construction areas within shopping malls, airports, train stations and public spaces . Custom finishing, cutting, C&C routing, laser cutting and engraving, vehicle wraps, buss, truck and train wraps. We print postcards, calendars, canvas photos, photo-books, t-shirts, mouse pads and all other promotional products. Sell and service printing equipment, 3D printers, laser cutters and computers.
