JOB SUMMARY
Designs and produces marketing materials including, but not limited to, advertisements, collateral, signage, flash pieces, electronic brochures and presentations to drive hotel revenue.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 5 years experience in the customer service, call center operations, or related professional area.
OR
• Associates or Bachelors degree in Computer Graphics or a related field, or related major; 3 years experience in Computer Graphics or a related professional area.
CORE WORK ACTIVITIES
Graphic Design Operations
• Develops various forms of creative design, computer graphics, production layout and marketing support.
• Creates and revises print and multimedia collateral to reflect the current brand look
• Manages the look and feel, concept, visual development and final execution of all design directions.
• Partners with Marketing managers and related operational departments as part of a project team providing design, conceptualization and solutions pertaining to deliverables.
• Maintains familiarity with customer demographics and develops an appropriate look and feel for all promotion and event related collateral.
• Monitors the progress of all projects. Provides continuous communication to the Marketing and/or Project team regarding ongoing projects and status updates.
• Executes various aspects of production including scanning, digital retouching, image editing, special effects, file manipulation and layout.
• Troubleshoots digital production issues as needed.
• Maintains project files and archives.
Additional Responsibilities
• Provides support for escalated support needs via telephone and email and ensures proper resolution of each, including direct contact with stakeholders when necessary. Responds to and handles problems and complaints.
• Manages the communication of trends via prepared reports to the appropriate personnel, as well as corporate headquarters and other service centers.
• Performs other reasonable requests by management which the associate is capable of performing.
Skills Required
- High school diploma or GED and 5 years experience in customer service, call center operations, or related professional area
- Associate or Bachelor's degree in Computer Graphics or related field and 3 years experience in Computer Graphics or related professional area
- Experience developing creative design, computer graphics, production layout and marketing collateral
- Experience creating and revising print and multimedia collateral to reflect current brand look
- Experience executing digital production tasks including scanning, digital retouching, image editing, special effects, file manipulation and layout
- Experience handling escalated support needs via telephone and email and resolving stakeholder issues
Marriott International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marriott International and has not been reviewed or approved by Marriott International .
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Retirement Support — Retirement programs include a 401(k) with a company match and related financial wellness resources seen as competitive. This support is complemented by savings tools that reinforce long-term financial security.
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Healthcare Strength — Health coverage offers flexible medical plans, disability and life insurance, and access to mental health and wellness resources. Short-term disability and basic life coverage are described as included for many full-time hourly roles.
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Wellbeing & Lifestyle Benefits — Travel and lifestyle perks include substantial hotel, food and beverage, spa, retail, and golf discounts for employees and families. Additional programs like tuition assistance and wellness initiatives reinforce non-cash value.
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What We Do
Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties in 30 leading hotel brands spanning 132 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/
