Grant-Desktop Support

Posted Yesterday
Be an Early Applicant
Bronx, New York, NY, USA
In-Office
26-27 Hourly
Mid level
HR Tech • Information Technology • Professional Services • Social Impact
The Role
Provides IT helpdesk and desktop support, assists with network infrastructure, administers Windows and Microsoft Office 365 environments, troubleshoots technical issues, supports users under pressure, and authors technical documentation. The role requires strong communication, customer service, analytical skills, attention to detail, and follow-through.
Summary Generated by Built In
Company Description

Who We Are

Our employees consistently rate Grant Associates as a great place to work, and often recommend open positions to friends. We are a culturally diverse company with competitive benefits, frequent opportunities for growth and change, training and fun activities!

Innovation and a culture of continuous improvement are built into the fabric of our company. Staff have an opportunity to improve themselves and our company by joining our Fit Forward, Culture, Innovation, and Green teams.

Job Description

Four-year college degree in Computer Sciences, Information Systems, or related field; or equivalent working experience.
Three to Five years of experience in supporting IT environment including helpdesk and network infrastructure.
Excellent verbal and written communication skills required, including authoring technical documentation to support the IT environment.
Excellent customer service skills with the ability to deal with people in pressured situations.
Strong interpersonal and analytical skills. Must be detailed oriented with good follow-through skills.
Experience with windows, networking, Microsoft Office 365 and administration.

Qualifications

Four-year college degree in Computer Sciences, Information Systems, or related field; or equivalent working experience.
Three to Five years of experience in supporting IT environment including helpdesk and network infrastructure.
Excellent verbal and written communication skills required, including authoring technical documentation to support the IT environment.
Excellent customer service skills with the ability to deal with people in pressured situations.
Strong interpersonal and analytical skills. Must be detailed oriented with good follow-through skills.
Experience with windows, networking, Microsoft Office 365 and administration.

Additional Information

We provide:

  • Competitive wages for high performance
  • 11 Paid Holidays
  • PTO
  • Tuition reimbursement
  • Guided Professional Development Plans
  • Summer Fridays
  • Weekly Wellness Sessions
  • Medical/Vision/ Dental
  • Employer Paid Life Insurance
  • Employer 401k Contributions
  • Employee Referral Bonus
  • Employee Assistance Programs
  • Company Picnics Volunteer Experiences
  • Access to Free Financial Counseling
  • Innovation and a culture of continuous improvement are built into the fabric of our company. Staff have an opportunity to improve themselves and our company by joining our Fit Forward, Innovation and Green teams.

About Us:
Grant Associates is a national workforce development company that is passionate about raising the economic security for the people, businesses, and communities we serve. Since opening our doors in 1997, we have operated programs in cities large and small, partnering with communities to build the human side of economic development. As one of the largest workforce development organizations in North America, we have provided workforce development services to more than 50,000 companies and helped more than 1.2 million people achieve their career goals.

Grant Associates is a wholly owned subsidiary of Advanced Personnel Management (APM) Group, a leading international provider of Human Services with offices in ten countries.

Grant Associates is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, reprisal, or any other characteristic protected by federal, state, or local law.

Skills Required

  • Four-year college degree in Computer Science, Information Systems, or a related field, or equivalent work experience
  • Three to five years of experience supporting IT environments, including helpdesk and network infrastructure
  • Excellent verbal and written communication skills, including technical documentation authoring
  • Excellent customer service skills and ability to handle pressured situations
  • Strong interpersonal and analytical skills
  • Detailed orientation and strong follow-through skills
  • Experience with Windows, networking, Microsoft Office 365, and administration
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Louisville, KY
3,500 Employees
Year Founded: 1974

What We Do

Equus Workforce Solutions is a comprehensive provider of workforce development services in North America, helping job seekers and career changers prepare for and advance in careers, while also working to advance economies and help communities thrive.

Similar Jobs

NBCUniversal Logo NBCUniversal

Senior Product Manager

AdTech • Cloud • Digital Media • Information Technology • News + Entertainment • App development
Remote or Hybrid
New York, NY, USA
145K-190K Annually

Navan Logo Navan

Senior Recruiter

Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Easy Apply
Hybrid
New York, NY, USA
3300 Employees
62K-138K Annually

Eve Logo Eve

Architect

Legal Tech • Software • Generative AI
Easy Apply
Remote or Hybrid
United States
180 Employees
140K-170K Annually

Crunchyroll Logo Crunchyroll

Manager, GTM - UCANZ (Contract)

Digital Media • eCommerce • Gaming • Mobile • News + Entertainment
Remote or Hybrid
United States
1300 Employees
72-80 Annually

Similar Companies Hiring

Playground (tryplayground.com) Thumbnail
Kids + Family • Payments • Social Impact • Software
New York City, New York
80 Employees
NODA AI Thumbnail
Artificial Intelligence • Information Technology • Software • Cybersecurity
Sydney, AU
54 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account