Graduate - Associate Consultant Payroll

Posted 16 Hours Ago
Be an Early Applicant
Auckland, NZL
In-Office
Entry level
Big Data • Information Technology • Consulting
The Role
Graduate Associate Consultant supporting payroll processing, client requests, troubleshooting, product training, relationship management, and identifying sales opportunities. The role provides structured training, mentoring, and career development while building expertise in Datacom’s payroll and HR software products. Candidates should demonstrate strong communication, problem-solving, numerical, organizational, customer service, and computer skills. The position is client-facing and hybrid after training and probation, based in Auckland.
Summary Generated by Built In

One of Datacom’s fastest growing teams have an exciting opportunity for a graduate who is looking to grow in the field of payroll.

At Datacom, we've been providing outsourced payroll services to thousands of businesses across New Zealand and Australia for more than 50 years.

As a graduate you’ll have access to non-stop learning and training and over time will be responsible for your own portfolio of clients. Your career journey will start with 3 weeks of training and learning, making sure you’re set up for success.

Joining our Pay Systems team means access to clear career pathways and opportunities to continue to grow. In this client facing role you will become an expert in our Pay Systems Products, providing advice and solutions to our highly valued clients.

Over the past two decades, Datacom has made significant investments in the development and expansion of SaaS products, catering to customer and community engagement, employee management, and operational oversight through our Datascape ERP solution; a modern, cloud-based ERP software suite designed specifically for the unique needs of local government in Australia and New Zealand as well as notable brands that include Datapay and Smartly in the Enterprise and SME payroll and HR spaces respectively. Datacom is more than a Managed Services provider. We're a leading SaaS Product House, innovating alongside International players.

Your day-to-day responsibilities may include

  • Under the guidance of more experienced consultants, processing payroll requests and providing great client support
  • Troubleshooting client issues and queries in an effective and timely manner
  • Attending relevant product and skill courses
  • Maintaining great client relationships
  • Looking for growth areas and opportunity relating to sales

What we’re looking for

This opportunity will suit someone looking to build a client facing career in Financial Services. You might have studied finance, business, or commerce, you could be fresh out of university or had some experience maybe in the banking or finance industry.

  • Great communication and professionalism
  • Problem Solver
  • Great Attitude
  • Keen to learn
  • Great time management and organisational skills
  • Experience in customer service (this can include retail and hospitality)
  • Great with numbers
  • Computer Literate
  • Adaptable
  • Preferred but not essential a relevant degree and experience with - customer service.

What’s in it for you?

  • World class training
  • Opportunity for growth and career progression
  • Great team culture and company benefits
  • A hybrid working environment (post training and probation)

About our Early Careers Programme

As part of the Early Careers Programme you'll have the added support of our dedicated Early Careers Team. We'll be part of your journey for the first 12 months of your career. Supporting you through Induction, mentoring, events and regularly offering you extra resources and opportunities to help grow your career and connect you with your wider peer group all while you embed in your new permanent role.

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

#LI-DNI


Requirements
  • Located in Auckland
  • NZ Working Rights

Benefits

Skills Required

  • Located in Auckland
  • NZ working rights
  • Great communication and professionalism
  • Problem-solving ability
  • Positive attitude and willingness to learn
  • Strong time management and organizational skills
  • Customer service experience
  • Strong numerical ability
  • Computer literacy
  • Adaptability
  • Relevant degree
  • Finance, business, or commerce study or experience in banking or finance

Datacom Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Datacom and has not been reviewed or approved by Datacom.

  • Healthcare Strength — Healthcare support includes complimentary health insurance packages in Australia and New Zealand alongside employee assistance programs. Wellbeing resources and on‑site meditation rooms are highlighted as part of the offering.
  • Wellbeing & Lifestyle Benefits — Flexible and remote work support, plus discounts on gyms, travel, and selected retailers, are prominently featured. The package emphasizes work–life balance and lifestyle support alongside core benefits.
  • Flexible Benefits — Flexible working is promoted across locations, with hybrid/remote arrangements positioned as standard practice where feasible. Benefits are framed as locally tailored by country and business unit, reflecting adaptability to context.

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The Company
HQ: Ulaanbaatar
6,500 Employees
Year Founded: 1965

What We Do

Datacom is Australasia's largest home-grown tech company. Drawing on the experience of over 6500 staff in 24 locations around the globe, we work with a full range of clients, from small start-ups through to government agencies and multinational corporations, to explore and extract the hidden value in their systems. We bring together over half a century of know-how, the right technology and the knowledge and creativity of our people, to deliver sustainable solutions to our customers’ greatest challenges. With our team of dedicated professionals, we work with leading partners to deliver the solutions that are right for our customers – that solve their issues and enhances their businesses. We design, build and run IT systems and processes across operations, cybersecurity, cloud, digital platforms, payroll and enterprise applications. We deliver customer care services and operate mission-critical infrastructure with best-in-class data centre facilities – Datacom delivers on the promise: practical imagination.

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