Go-To-Market Programs & Excellence Intern - 12 months (Placement Year)

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
At ServiceNow, we're looking for students who want to learn, grow, and take a giant step early in their career, all while making a giant impact. We offer 12-month internship opportunities all over the world across various business functions. Alongside learning the Tech SaaS business, interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team building activities. Additionally, interns will have access to online learnings and dedicated Coach to further grow their careers with us If you want to make work, work better, we want you.
What you get to do in this role:

• Will be working as part of the Go-To-Market Programs & Excellence team to support and contribute to strategy and operations of our Go-To-Market teams.
• Support preparation for leadership deep-dives & events on progress to targets & go forward strategy.
• Develop understanding of SaaS software business & operating models.
• Contribute to managing the operational cadence of the business & communications to stakeholders.
• Exposure to an AI first company & support to develop AI tools to drive our GTM & internal operating model.
• Will be trained on and contribute to specific projects relating to operations and execution in a fast-paced field-selling organization
• A great opportunity to gain a broad organization perspective, contribute to a multi-year growth plan and learn highly transferable skills

Qualifications
To be successful in this role, we need someone who has:

• Strong problem-solving & critical thinking abilities.
• Ability to navigate ambiguous information & present clear, executive level recommendations
• Strong interest in using AI to drive business outcomes & incremental improvements
• Experience in, and interest in working with data and translating to actionable insight
• Keen to develop a broad skillset, including project management and driving complex change
• Willing to be proactive in seeking answers or attain new knowledge
• Be a team player and able to communicate current status
• Applicants must be currently enrolled in a bachelor's degree program and undertaking a placement year as part of their course
• Available to start in May, June or September 2026.

Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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