At Convatec, we’re transforming how we are delivering people experience — moving beyond traditional shared services to create frictionless, people‑centric experiences at scale.
As Total Rewards People Experience Lead, you will play a key global role in shaping and continuously improving how reward and mobility services are delivered across Convatec. Operating within our Convatec Business Services (CBS) model, you will translate Total Rewards strategy into simple, scalable, and high‑quality services that support colleagues and leaders around the world.
This is a senior, hands‑on leadership role for someone who thrives in optimization, problem‑solving, and innovation, and who is passionate about improving colleague experience through smarter processes, strong partnership, and technology‑enabled solutions.
What you’ll do
In this role, you will:
Lead and develop a high‑performing global Total Rewards People Experience team, fostering engagement, capability growth, and strong ownership
Translate Total Rewards strategy into operational, scalable services, balancing global consistency with local requirements
Continuously improve Reward and Mobility services across areas such as compensation, benefits, recognition, welrrlbeing, and mobility
Identify opportunities to simplify, automate, and modernize processes, partnering closely with HR Technology, Finance, and GBS Transformation teams
Act as a trusted partner to HR colleagues and business stakeholders to deliver reliable, compliant, and people‑focused services
Own service performance through clear KPIs, governance, and continuous improvement
Support a seamless colleague and manager experience across key lifecycle moments such as annual compensation processes, benefits changes, and employee movement
Contribute to enterprise‑wide improvements by connecting Reward services with broader People, Finance, and IT processes
What you’ll bring
We’re looking for someone who brings both experience and mindset. You don’t have to tick every box, but you should bring strong capability in most areas below:
Minimum 8 years of significant experience delivering and leading Total Rewards or People Operations services within a shared services or global delivery model
Strong understanding of reward and benefit administration and how it operates across different regions
Proven success in continuously improving services, including process optimization and automation
Experience working with HR or HCM systems and partnering with technology teams to improve service delivery
Confidence working with ambiguity, making decisions, and taking ownership end‑to‑end
Strong stakeholder engagement skills and the ability to communicate clearly with senior partners
A people‑centric mindset, with attention to detail and a passion for improving colleague experience
Fluent written and spoken English (additional languages are a plus)
Why Convatec
At Convatec, our work improves lives every day — and how we work matters just as much as what we deliver.
You’ll be part of a global team that lives our values:
Improve Care – by creating systems and services that truly support people
Grow Together – through collaboration, development, and shared success
Deliver Results – by turning ideas into action and impact
Own It – through accountability, confidence, and follow‑through
Do What’s Right – for our colleagues, customers, and communities
You’ll be encouraged to think bigger, challenge the status quo, and help shape the future of how Total Rewards services are delivered globally.
Location & work setup
This role is open to multiple locations and will be aligned to local employment structures. It requires close collaboration across regions and time zones, with flexible working arrangements available depending on location. This role is based in Bogotá and will partner closely with global stakeholders to support enterprise-wide Total Rewards services.
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A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at [email protected].
Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
Notice to Agency and Search Firm Representatives
Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
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About Convatec
Pioneering trusted medical solutions to improve the lives we touch:
Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With over 10,000 colleagues, we provide products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention, treatment for hard to heal wounds, at-risk skin and ulcerated tissue to supporting debilitating conditions, improved patient outcomes and reduced care costs. Convatec's revenues in 2025 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit: http://www.convatecgroup.com.
Skills Required
- Minimum 8 years delivering and leading Total Rewards or People Operations within a shared services or global delivery model
- Experience leading and developing high-performing global teams
- Strong understanding of reward and benefit administration across different regions
- Proven success in continuous improvement, process optimization, and automation
- Experience working with HR or HCM systems and partnering with technology teams
- Strong stakeholder engagement and ability to communicate with senior partners
- Confidence working with ambiguity and taking end-to-end ownership
- People-centric mindset with attention to detail
- Fluent written and spoken English
- Additional languages
What We Do
At Convatec, #ForeverCaring is our promise to patients & healthcare providers, as we deliver pioneering trusted medical solutions to improve the lives we touch.
