ResMed

Global Technical Services Project Manager (7-Month Contract)

Posted 10 Days Ago

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Sydney, New South Wales, AUS

In-Office

Senior level

Healthtech

The Role

Lead end-to-end delivery of global technical services projects, coordinating cross-functional teams, managing scope, timeline, budget, risks, and stakeholders, driving process improvements and ensuring customer satisfaction.

Summary Generated by Built In

Overview

We are seeking an experienced Global Technical Services Project Manager to lead and drive execution of complex, cross-functional projects within a global technical services environment. This role will manage end-to-end project delivery, ensuring alignment between technical teams, business stakeholders, and customers across multiple regions.

Key Responsibilities

Lead end-to-end project management for global technical services initiatives (planning, execution, monitoring, and closure)
Coordinate with cross-functional teams (engineering, operations, service delivery, and external partners)
Manage stakeholders across different regions and time zones, ensuring clear communication and alignment
Track project scope, timelines, resources, risks, and budget
Drive process improvements and ensure adherence to project management standards and best practices
Identify and mitigate risks, resolving issues proactively to maintain project delivery
Provide regular status updates and reporting to leadership and stakeholders
Ensure high levels of customer satisfaction and service quality

Requirements

Must-Have

5–8+ years of project management experience in technical / IT / services environment
Proven experience managing global or cross-regional projects
Strong knowledge of project management methodologies (Agile, Waterfall, or Hybrid)
Excellent stakeholder management and communication skills
Experience using project tools (e.g. Jira, MS Project, ServiceNow, or similar)
Ability to manage multiple projects in a fast-paced environment

Nice-to-Have

Certifications such as PMP, PRINCE2, or Scrum
Experience in technical services, post-sales, or service delivery environments
Exposure to customer-facing or client-driven projects
Background in technology, telecom, SaaS, or consulting industries

Key Competencies

Strong problem-solving and decision-making skills
Ability to balance technical and business priorities
High level of ownership and accountability
Effective cross-cultural communication

#LI-APAC

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

Skills Required

5-8+ years of project management experience in technical/IT/services environments
Proven experience managing global or cross-regional projects
Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid)
Excellent stakeholder management and communication skills
Experience using project tools (Jira, MS Project, ServiceNow, or similar)
Ability to manage multiple projects in a fast-paced environment
PMP, PRINCE2, or Scrum certification
Experience in technical services, post-sales, or service delivery environments
Exposure to customer-facing or client-driven projects
Background in technology, telecom, SaaS, or consulting industries

ResMed Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ResMed and has not been reviewed or approved by ResMed.

Strong & Reliable Incentives — Bonuses are considered a meaningful component of total compensation and are paid regularly. Annual payouts and performance incentives are frequently highlighted alongside base pay.
Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, and vision plans that are viewed favorably. Wellbeing resources and flexibility around care reinforce the overall strength of the offering.
Equity Value & Accessibility — An employee stock purchase plan is broadly available and regarded as a valuable ownership benefit. Equity elements are positioned as accessible parts of total rewards across many roles.