Jobs at ResMed

Leads analytics for connected-device user growth, engagement, retention, and expansion. Defines KPIs, develops cohort and lifecycle analyses, links user behavior to demand and revenue, builds forecasts, and creates scalable datasets, dashboards, and measurement frameworks. Partners with Product, Marketing, Finance, Commercial, Data, and Technology teams to translate insights into business actions, improve accountability, and guide strategic decisions through experimentation and analytical storytelling.

Build and maintain scalable production web services for ResMed’s healthcare communications platform. Develop capabilities across email, SMS, and future channels; modernize existing services; contribute to architecture, coding, testing, deployment, and production support. Collaborate with engineering, architecture, product, and business stakeholders while improving automation, reliability, code quality, and technical practices. Mentor teammates and support end-to-end software delivery in a hybrid Halifax team.

Leads Engineering business operations by defining KPI frameworks, executive dashboards, organizational health plans, investment models, and operating cadences. Partners with Engineering, Finance, HR, Product, and Strategy leaders to analyze performance, guide resource allocation, support workforce planning, and drive enterprise transformation and engineering excellence initiatives. Translates complex data and strategy into actionable recommendations, measurable objectives, and execution plans.

Develop and execute global marketing procurement category strategies, manage supplier relationships and contracts, analyze spend, identify savings opportunities, and strengthen the marketing supply base. The role partners with stakeholders and senior leaders to drive innovation, value, compliance, risk management, and supply continuity. It also oversees sourcing marketing services across global markets and develops policies and cost-control measures. Travel is required at least twice annually, including one trip to Australia and one within the United States.

Develop and execute social-first creative content for ResMed across TikTok, YouTube Shorts, Instagram, LinkedIn, and emerging platforms. Responsibilities include concepting, scripting, shooting, editing, producing reactive and planned content, collaborating with strategists and production partners, and using audience insights to improve performance. The role requires creative agility and the ability to work within regulated healthcare requirements.

Develop and maintain Android features for ResMed’s myAir application using Kotlin, Jetpack Compose, and modern architecture patterns. Collaborate with product, design, backend, and mobile teams; write tested and maintainable code; participate in reviews and sprint planning; troubleshoot crashes and performance issues; and improve application reliability. The role provides mentorship and is intended for an early-career developer.

Embed accessibility standards into the design system and ensure components, designs, code, and AI-assisted experiences meet WCAG 2.2 AA. Conduct manual, automated, keyboard, screen-reader, and user testing; define accessible component behaviors, acceptance criteria, documentation, and testing practices. Partner with designers and engineers to resolve barriers, advocate for inclusive design, and build accessibility capabilities across product teams.

Leads CX Operations by building operating models, governance routines, prioritization mechanisms, capacity visibility, and performance reviews. Identifies systemic friction, clarifies ownership, manages trade-offs, and connects CX strategy to execution. Owns operating visibility for AI-enabled work and partners on governed AI-assisted workflows. Requires strong stakeholder management, systems thinking, evidence-based improvement, and the ability to create structure in complex environments.

Designs and administers scalable Tableau analytics platforms, optimizing dashboards, data sources, extracts, queries, and cloud infrastructure. Builds CI/CD pipelines and Python automation for Tableau, Snowflake, and Salesforce integrations. Establishes governance, security, monitoring, and performance standards while collaborating with Data Engineering and Analytics teams to deliver reliable enterprise reporting solutions.

Owns the architecture, quality, governance, and usability of an AI-enabled customer intelligence knowledge layer. Responsibilities include structuring research and VOC insights, defining metadata and evidence standards, supporting knowledge-querying agents, establishing retrieval and usage guardrails, monitoring quality and performance, and partnering with Engineering, Data Science, Product, and platform teams to improve insight access and reuse.

Develop full-stack product features using Java and React, build microservices and micro-frontends, and contribute to Kubernetes, cloud, DevOps, testing, security, performance, reliability, and production support. Collaborate with global cross-functional teams throughout the software development lifecycle while using modern delivery practices and AI-assisted development tools.

Leads manufacturing process improvement, standardization, validation, and scale-up initiatives across Singapore and Malaysia. Analyzes process data, resolves root causes, implements corrective actions, evaluates manufacturing technologies, supports new product introductions, and develops engineering documentation. Partners with production, quality, supply chain, and engineering teams to improve productivity, quality, reliability, and operational performance while mentoring engineers and supporting manufacturing transformation programs.

Leads support, troubleshooting, improvement, and project execution for automated manufacturing equipment. Develops PLC, HMI, robotic, SCADA, and vision systems; performs root cause analysis; improves reliability, OEE, quality, safety, and cost; ensures compliance with engineering and quality standards; and mentors engineers and technicians.

Lead end-to-end delivery for a global Diagnostics portfolio spanning hardware, digital, regulatory, and regional teams. Translate strategy into delivery plans, prioritize investments, manage risks and dependencies, establish governance, and communicate portfolio performance to executives. Improve operating models and delivery practices, champion AI-enabled workflows, partner with Product and Engineering leaders, and lead a global team of Project and Program Managers.

Leads industrial engineering and continuous improvement activities across manufacturing operations. Manages labor planning, time studies, line balancing, capacity analysis, factory layout, material flow, bottleneck elimination, and productivity initiatives. Develops KPIs and performance dashboards while supporting factory expansion, automation, digitalization, and Industry 4.0 programs. Leads and develops the Industrial Engineering team and partners with Production, Quality, Supply Chain, and Engineering to improve efficiency, capacity, throughput, and cost.

Drives ResMed product prescriptions and adoption by developing strategic relationships with physicians, sleep labs, and other referral sources. Analyzes client and patient data, identifies opportunities, executes account strategies, supports solution implementation, and serves as a subject matter expert. Requires strong sales, negotiation, communication, CRM, and business-development skills, with travel throughout the assigned territory.

Two-year graduate rotation program with four six-month rotations across product management areas including masks, devices, digital, marketing, and growth. The role supports product discovery, delivery, release, and scaling by researching customer needs, evaluating evidence, collaborating cross-functionally, and contributing to product decisions. Graduates progressively gain ownership while developing healthcare product management expertise.

Leads the Customer Intelligence Foundations team and builds governed AI-enabled intelligence systems, knowledge layers, insight agents, synthetic audience frameworks, and journey management capabilities. Partners with CX and product leadership to translate customer research, behavioral science, and experience data into trusted, reusable intelligence that supports business decisions. Establishes responsible AI governance, quality standards, operating models, and multidisciplinary team practices.

Conduct market, competitive, customer, industry, and macroeconomic intelligence research across U.S. and EMEA markets. Monitor competitors, healthcare policy, reimbursement, regulation, technology, and digital health trends; identify risks and opportunities; validate evidence; and translate findings into executive-ready briefs, alerts, dashboards, and strategic analyses. Collaborate with global stakeholders and advance AI-enabled research, automation, knowledge management, and responsible AI practices.

Leads end-to-end delivery across a global Diagnostics portfolio spanning digital, hardware, regulatory, and regional teams. Owns prioritization, sequencing, delivery performance, governance, risk management, and executive communication. Translates portfolio strategy into actionable plans, improves delivery operating models, drives innovation, and ensures predictable outcomes. Builds capability across a global team of project and program managers while aligning Product and Engineering leaders on roadmap and investment decisions.