Global Sales Operations & Enablement Manager

Overview & Responsibilities

PURPOSE OF THE JOB

This role will lead a team of sales ops/enablement professionals and be responsible for developing and executing comprehensive strategies to drive revenue growth and enhance the effectiveness of our global sales organization.

This is a strategic and hands-on role, requiring a leader who can analyze data, refine sales processes, implement best-in-class sales tools, and ensure our team has the resources they need to succeed. You will play a critical role in shaping our go-to-market (GTM) strategy, improving sales forecasting and driving data-backed decision-making across the organization.

BACKGROUND and EXPERIENCE

Education

Bachelor’s degree – Business, Finance, or Engineering

Master’s Degree in Business or equivalent is a plus

Experience

10+ years of Sales Operations experience including >3 years of experience building and scaling sales operations functions and managing teams.

Specific skills

• Growth Mindset: A proactive problem-solver who thrives with a focus on continuous improvement and scalability.
• Strategic & Analytical: Strong strategic thinking skills with a deep analytical mindset and proficiency in analyzing sales data. Ability to translate complex data into clear, actionable insights.
• Technical Proficiency: Experience with CRM software (Salesforce, Oracle, etc.), data visualization tools and other sales tech stack components. Strong Excel and data modeling skills.
• Process & Efficiency Focused: Demonstrated ability to design and optimize sales processes, balancing efficiency with customer experience.
• Influential Leadership:
  • Ability to lead and influence cross-functional teams and communicate effectively with executive leadership.
  • Exceptional communication and presentation skills, with the ability to train and mentor the sales organization, partners, and other Ebara Elliott Energy teams effectively.
  • Must be comfortable presenting, teaching, and engaging with large groups of people.

• Experience on an international/global scale, specifically in oil/gas is a significant plus.

SPECIFIC JOB RESPONSIBILITIES/COMPETENCIES

• Sales Strategy & Planning:
  • Collaborate with Sr. Business Leadership to:
    • Define, execute and enhance sales strategy, forecasting methodologies, and planning tools to optimize revenue.
    • Design, manage, and troubleshoot sales compensation plans, including commission structures, quotas, and performance metrics, ensuring alignment with business objectives.
    • Complete all annual sales business planning efforts such budget planning, capital expenditures, org/headcount planning, etc. to optimize for growth.
    • Align the sales organization with the company's overall goals and objectives; align sales team(s) on goals, strategies, and product updates.
• Operational Excellence & Process Optimization:
  • Perform as the Sales Department Program Manager; managing and leading all major initiatives impacting the team’s function, processes, tools and/or change management.
  • Drive continuous improvement across all sales processes, from lead management to deal closure.
  • Identify and implement best practices that increase productivity and reduce friction, ensuring the sales process is efficient, scalable, and customer-centric.
  • Establish and maintain scalable enablement processes, ensuring consistency and efficiency across teams.
• Data Analysis & Insights:
  • Develop, implement and oversee a recurring cadence of impactful, data-driven insights to empower sales and executive teams to inform strategic decision-making.
    • Develop and maintain dashboards, KPIs, and reports that offer visibility into sales performance, pipeline, and forecasting accuracy.
    • Drive comprehensive understanding of pipeline, forecasts, and develop key performance indicators (KPIs) across various market segments, ensuring alignment with corporate objectives.
• Sales Technology & Systems Management:
  • Lead the management and data integrity efforts of all CRM, CPQ and other sales tools and systems ensuring seamless integration, data accuracy, and user adoption.
  • Manage all systemic data hygiene practices and procedures including CPQ pricing, costing, ongoing reviews, maintaining internal relationships and procedures to keep systems accurate.
  • Work with IT and other stakeholders to evaluate, select, and implement new technologies that enhance sales productivity and reporting capabilities.
  • Manage system management team members, prioritizing projects, improvements, changes, and change management initiatives.
  • Develop, implement, and continuously improve processes, workflows, and best practices to boost the team productivity and effectiveness.
  • Identify opportunities for sales automation and CRM improvements to reduce administrative burdens and streamline outreach efforts.
• Cross-Functional Collaboration:
  • Act as a critical liaison and representative for the Sales Organization for other departments, including Marketing, Product, Operations, Engineering, and Finance to ensure alignment on key initiatives, product launches, and client solutions.
  • Optimize lead generation, scoring framework, and follow-up processes through overall sales & marketing team collaboration.
  • Facilitate smooth information flow and collaboration to support end-to-end revenue generation.
• Go-to-market (GTM):
  • Represent sales team in leading alignment between sales, marketing, and product teams to drive unified go-to-market strategies.
  • Participate, contribute, and represent sales in any/all GTM/new-product rollouts as they pertain to sales dept. function, tools, training, and any other sales enablement/operational areas.
• Sales Enablement & Training Management:
  • Develop and/or facilitate and/or liaise training, onboarding, and continuous learning programs that equip the sales team with tools, resources, and knowledge to succeed.
  • Oversee the creation of sales playbooks, competitive insights, and other assets that drive sales effectiveness.
• Deal Desk & Project Handover:
  • Cooperate with Project Management (PM) leadership to document and optimize:
    • Pricing approval steps, signoffs and procedures both prior and post quote/proposal stage
    • Project handover/kick-off process for all new projects
    • Ongoing customer care responsibilities of the sales organization
    • Integration of these steps within the CRM or other systems as needed
• Leadership Coaching, & Team Development:
  • Build, mentor, and develop a high-performing Sales Operations/Enablement team
  • Foster a culture of collaboration, continuous improvement, and data-driven decision-making.
• Continuous Learning
  • Stay current on industry best practices, trends, and emerging technologies to continuously optimize sales operations and enablement strategies.

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Equal Employment Opportunity

Ebara Elliott Energy is an equal employment opportunity/affirmative action employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by the federal, state or local laws of the United States. Applicants and employees are protected under U.S. federal law from discrimination. To learn more, click here.
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