Global Reservations Internship - Design Hotels

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Berlin, DEU
In-Office
1K-1K Annually
Internship
Travel
The Role
Support global hotel reservations by handling customer, travel agent, and member hotel requests; sourcing hotels for groups and events; delivering high-end client service; maintaining reservation systems; assisting with revenue and sales objectives; managing projects; processing administrative and accounting tasks; and building partner relationships.
Summary Generated by Built In

In a nutshell

In this internship, you will gain valuable experience in the commercial operations side at one of hospitality’s most dynamic brands. Against a backdrop of new parameters and shifting norms, this internship will provide valuable insights into Global Reservations. Areas of focus include how to drive increased revenue and B2B communications with our international hotel members.

  • Opening: February/ March 2027
  • Duration: 6 months
  • Compensation: EUR 1000 / month
  • The internship must be a compulsory part of the study program
  • Please send your application without a picture

Tasks & Responsibilities

  • Handle phone, e-mail and written requests by end consumers, travel agents and member hotels
  • Consult group clients in sourcing hotels for events and conferences
  • Convey the highest standards of product knowledge and delivery of first-class service to individual, high-end and VIP clients as well as travel & event agencies at all points of contact
  • Assist in maximizing revenue for the company booking channel whilst maintaining brand and professional integrity
  • Use the Central Reservation Systems in accordance with the SOPs to ensure the highest levels of customer service and for maintenance of the system
  • Ensure high level of attention to detail with all given work
    Effectively prioritize workload and meet deadlines while aligning with client budgets and specific requirements
  • Manage allocated projects
  • Process administrative tasks including accounting queries, promptly and accurately
  • Establish and maintain strong working relationships with clients & suppliers
  • Assist and support the team in achieving sales objectives and goals
  • Act as an ambassador of the Design Hotels™ brand towards partners, clients and member hotels

Experience & Mindset

  • Team player with excellent English written and verbal communication skills
  • Strong analytical and administrative skills
  • Creativity and attention for detail
  • Excellent time management skills and ability to multi-task and prioritization skills
  • Proficiency in MS Office
  • Excellent time management and organizational skills

Perks & Benefits

  • A great experience in the niche market of luxury boutique hotels
  • Working in a motivated and international team from over 39 countries at the global Headquarters of Design Hotels™ located in the creative Media Spree area in Berlin
  • Working hours Monday to Friday 09:00-18:00, no weekends or evenings
  • Great hotel discount benefits, including Marriott Explore rates
  • Company desktop and other office equipment is provided
  • Career development opportunities in an international company

About Design Hotels™

Design Hotels GmbH (www.designhotels.com) is a full-service hospitality consultancy, offering customized services to its member hotels. Under the brand Design Hotels™ the company represents and markets a curated selection of currently more than 300 luxury hotels in over 60 countries. These member hotels are independently owned but united by a commitment to individuality, progressive design, and cultural authenticity. Design Hotels™ embodies the most advanced ideas in the hospitality industry and offers discerning travelers new opportunities and inspiration for both a more conscious travel and lifestyle. 
The company has its headquarters in Berlin and branches in Los Angeles, New York, London and Singapore. Since March 2021, Design Hotels GmbH is part of the Marriott International portfolio. 
Design Hotels is an equal opportunity employer, we celebrate diversity and practice inclusivity. Hiring decisions are based on merit, qualifications, and our business needs only.
Please send your application without a picture.

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the TeamMarriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Skills Required

  • Internship must be a compulsory part of the candidate’s study program
  • Excellent written and verbal English communication skills
  • Strong analytical and administrative skills
  • Creativity and attention to detail
  • Excellent time management, organization, multitasking, and prioritization skills
  • Proficiency in Microsoft Office
  • Team-player mindset

Marriott International  Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marriott International  and has not been reviewed or approved by Marriott International .

  • Retirement Support — Retirement programs include a 401(k) with a company match and related financial wellness resources seen as competitive. This support is complemented by savings tools that reinforce long-term financial security.
  • Healthcare Strength — Health coverage offers flexible medical plans, disability and life insurance, and access to mental health and wellness resources. Short-term disability and basic life coverage are described as included for many full-time hourly roles.
  • Wellbeing & Lifestyle Benefits — Travel and lifestyle perks include substantial hotel, food and beverage, spa, retail, and golf discounts for employees and families. Additional programs like tuition assistance and wellness initiatives reinforce non-cash value.

Marriott International  Insights

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The Company
HQ: Bethesda, MD
185,619 Employees

What We Do

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties in 30 leading hotel brands spanning 132 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/

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