Global Product Manager

Job Title: Modular Chiller Product Manager

Location: Shanghai

What you will do:

1. General Product Management

• Track revenue, costs, profitability and all other relevant Key Performance Indicators of product line
• Report market share by product line and identify trends, gaps and determine actions needed to grow share
• Prepare timely and accurate financial plans and forecasts for business planning.  Identify major deviations between actual and plan and recommend corrective actions.
• Maintain tracking of our products and competitors’ products success within chiller product line globally (detailed by region) and identify opportunities and gaps.

2. Sales & Customer Interface

• Maintain product line specific content for sales support, sales training and customer collateral.
• Use voice of customer to determine and validate requirements for existing products as well as new product developments. Focus should be on how to collect feedback in a way that determines actual customer needs/problems and what benefits of future products would be of value (not just suggested solutions/designs).

3. Marketing

• For the chiller product line, develop core positioning and messaging for product lines consistent with overall JCI strategy.
• Work closely with the product portfolio managers to ensure a consistent marketing message is communicated (internal and external). 
• Manage a full complement of global sales tools (energy analysis programs, system selection tools, etc.) needed by the channels to be better positioned to compete in the market.
• Support launch plans and ramp down plans for products in accordance with product development schedules and the strategic product roadmap for the product line.
• Support training program needs and materials in concert with marketing, regional support (sales and marketing), and learning and development teams.

4. Product & Strategy Roadmap

• Responsible to manage all products within the chiller Product Line globally – identifying and implementing actions related to competitive positioning opportunities, identifying product gaps, predicting competitive reactions and planning product development, product line effectiveness and profitability
• Maintain product roadmap for Product Line segment that is inclusive of all products within the chiller Product Line marketed or produced in all global regions.
• Deliver the products, features, options and sales tools required to feed strategic growth plans both global and regionally focused.
• Manage product line lifecycle including phase in/phase out schedules for various plants, product extensions or option additions and value engineering.
• Identify new business opportunities for chiller product line.

5. Business Planning & Competitive Analysis

• Capture market product requirements for new product developments that include the Global needs across all regional businesses.
• Assemble competitive benchmarking and position needed to complete requirements for product development projects and verify feasibility of concept product developments.
• Ensuring product developments meet customer promised expectations (performance, operation, reliability) and driving any required cross functional applications (engineering, service, sales, operations, supply chain)
• Manage or play a key role in leading the product development projects to meet critical dates and the requirements of the product development process.

What we look for (Required):

• Bachelor’s degree in engineering or technical field. MBA preferred.
• 7+ years’ experience in HVAC, product management or related field. Chiller system or chiller product management experience is strongly preferred.
• Demonstrable business management skills in a product management environment and must be technically savvy, possessing strong knowledge of field and business practices relating to chiller products.
• Experience in working in a global team environment and communicating effectively across multiple cultures.
• Proficiency in Microsoft suite applications (Word, Excel, Power BI and PowerPoint)
• Good communication and presentation skills
• Fluency in English is a requirement.