About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This role is open to candidates based in or near Austin, TX. Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor, we hire within our Centers of Energy—vibrant locations where our teams connect, collaborate, and innovate.
To learn more about life at LogicMonitor, check out our Careers Page.
What You'll Do:
LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!
We are seeking a highly experienced and operationally minded Global People Operations & Compliance Lead to help scale and strengthen our global People function. This role will serve as a strategic and hands-on partner responsible for driving operational excellence across the employee lifecycle while ensuring compliance with employment laws, internal policies, and global workforce requirements.
The ideal candidate thrives in fast-paced, high-growth environments and brings deep expertise in global People Operations, compliance, immigration and mobility programs, contractor workforce management, process optimization, and HR systems. This person will play a critical role in building scalable infrastructure, improving operational efficiency, and enabling an exceptional employee experience across a global workforce.
Here's a closer look at this key role:
- Lead and optimize People Operations processes across the employee lifecycle, including onboarding, employee changes, global mobility, and offboarding.
- Develop scalable operating procedures, documentation, and process governance to improve consistency and efficiency.
- Identify opportunities for automation and process improvements across People programs and systems.
- Partner with cross-functional stakeholders including Legal, Finance, Payroll, IT, and Talent Acquisition to deliver seamless employee experiences.
- Own global compliance initiatives, including policy development, policy maintenance, compliance training administration, and regulatory requirements.
- Ensure readiness for audits and execute on audit requirements.
- Monitor changes in employment laws and regulations and partner with stakeholders to implement necessary updates.
- Establish controls and processes that mitigate risk while supporting business growth.
- Serve as the primary People Operations lead for immigration and visa programs.
- Partner with external immigration counsel and vendors to manage visa sponsorships, renewals, and compliance requirements.
- Manage global mobility programs, including employee transfers, relocations, and cross-border workforce considerations.
- Develop scalable frameworks, approval workflows, and documentation to support a globally distributed workforce.
- Oversee contractor engagement policy, processes and governance, ensuring proper classification, documentation, and compliance.
- Partner with business stakeholders on contingent workforce strategy and administration.
- Manage relationships with EOR and workforce management vendors where applicable.
- Partner business systems teams to improve data quality, reporting capabilities, and process automation.
- Establish and maintain operational metrics and dashboards to measure effectiveness and identify improvement opportunities.
- Drive continuous improvement initiatives that increase team capacity and reduce manual work.
- Implement automation strategies leveraging AI.
- 6+ years of experience in People Operations, HR Operations, Compliance, or related functions.
- Experience supporting global workforces in a high-growth technology or SaaS environment.
- Strong knowledge of employment compliance, workforce administration, and HR operational best practices.
- Experience managing immigration programs, global mobility initiatives, and contractor workforce processes.
- Demonstrated success building scalable processes, documentation, and operational infrastructure.
- Experience partnering with Legal, Finance, Payroll, and executive stakeholders with excellent communication and stakeholder management skills.
- Customer service mindset when interacting with employees and key business stakeholders.
- Strong project management, systems thinking, and change management capabilities.
- Ability to balance strategic thinking with hands-on execution.
Residents of California, click Here to view our California Applicant Privacy Notice.
Anticipated Application Close Date: 08/31/26
LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Work Authorization:
At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization.
Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis.
We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer.
LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States.
Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a Lifestyle Spending Account, and an unlimited vacation policy. For more information on our benefits, see our careers page.
Our goal is to ensure an accessible and inclusive experience for every candidate.
If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.
Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.
Skills Required
- 6+ years experience in People Operations, HR Operations, Compliance, or related functions
- Experience supporting global workforces in a high-growth technology or SaaS environment
- Strong knowledge of employment compliance, workforce administration, and HR operational best practices
- Experience managing immigration programs, visa sponsorships, renewals, and global mobility initiatives
- Experience managing contractor workforce processes, classification, documentation, and EOR/vendor relationships
- Demonstrated success building scalable processes, documentation, operating procedures, and governance
- Experience partnering with Legal, Finance, Payroll, IT, and executive stakeholders
- Strong project management, systems thinking, change management, and process optimization skills
- Customer service mindset when interacting with employees and business stakeholders
- Authorized to work in the United States without requiring new employer-sponsored work authorization
- Based in or near Austin, TX (role is hybrid / Austin office)
What the Team is Saying
LogicMonitor Compensation & Benefits Highlights
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Healthcare Strength — Multiple medical, dental, and vision options are described alongside mental-health resources such as Calm and an Employee Assistance Program. The availability of HSA/FSA options and broad coverage signals a competitive core health offering.
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Leave & Time Off Breadth — Unlimited PTO in the U.S., supplemented by separate sick/personal time and paid volunteer time, is highlighted as a key part of the package. Feedback suggests this is viewed as a premium perk when team norms support real usage.
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Parental & Family Support — Robust parental leave for all parents is emphasized together with fertility and family-planning support via Maven and adoption assistance. These family-oriented add‑ons are positioned as not universal across similarly sized tech firms.
LogicMonitor Insights
What We Do
LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. For more information, visit www.logicmonitor.com and our blog, or follow us on LinkedIn, X, Facebook, and YouTube.
Why Work With Us
We love going to work and think you should too. We are customer-obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other as we expand our global presence and achieve record-breaking success.
Gallery
LogicMonitor Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We call our offices Centers of Energy, because they’re where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
