Global HR Operations Manager

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Global HR Operations Manager

Are you an HR operations leader who thrives in complex, global environments? Do you enjoy designing and building scalable processes, shaping new ways of working, and driving efficiency so HR can truly support the business?
 

At Wilhelmsen, we are looking for a Global HR Operations Manager to lead a central HR 1st line support team and explore opportunities to improve HR service delivery through centralization and improved use of technology.
 

In this role, you support our global HR network and contribute to ensuring that key parts of our HR delivery run smoothly and consistently.
 

Your impact:

• Shape and develop centralized HR operations, ensuring consistency and quality across all regions
• Identify and drive improvements through simplification, standardization, and smarter ways of working
• Act as global service and process owner across key HR operations areas (HR data & document Management; payroll, time & absence)
• Lead and support the HR operations team in Poland and Malaysia, building a strong service mindset and accountability
• Foster a culture of continuous improvement, focused on practical solutions and day-to-day impact
• Work closely with Area HR Directors and global stakeholders to align processes and ways of working
• Strengthen the use of data in HR by leveraging KPIs, reporting, and insights to guide decisions
• Ensure high-quality, consistent service delivery across all HR operations areas
• Improve service quality, reduce risk, and optimize cost across the global HR delivery model
   

What will help you succeed in this role:

• Experience in HR operations, shared services, or similar environments within a global or matrix organization
• Strong understanding of end-to-end HR service delivery, including process centralization, and the ability to run HR processes efficiently across multiple regions
• Experience in simplifying complex operational challenges and turning ideas into practical solutions
• Confidence to challenge the status quo and drive change in a structured and credible way
• Ability to bring people on board - clearly articulating direction and building trust
• Credibility with senior stakeholders and confidence operating in a global environment
• Experience with HR technologies (e.g. Workday, ServiceNow), and optimizing their use
• Focus on quality, consistency, and continuous improvement, with a strong execution mindset
   

What we offer:

• A real opportunity to shape global HR operations in a well-established international company
• Close collaboration with senior stakeholders across regions
• Be part of HR digital transformation and global process optimization
• Hybrid work model (3 days office / 2 days home)
• Modern office in the center of Szczecin
• Benefits packages include private medical care, multisport card, group life insurance, vacation allowance, fresh fruits & vegetables, cinema tickets
• Comprehensive onboarding
• Social events and well-being initiatives
• Employee referral program
   

Work location: Szczecin, Poland

Application deadline: 31 May 2026
 

Please note that all positions at Wilhelmsen are subject to reference and ID checks. For certain roles, additional background screening may be required.