At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Human ResourcesJob Sub Function:
HR OperationsJob Category:
ProfessionalAll Job Posting Locations:
Beijing, China, Bogotá, Distrito Capital, Colombia, Prague, Czechia, São Paulo, Brazil, Shanghai, China, Suzhou, Jiangsu, China, Taguig, National Capital Region (Manila), PhilippinesJob Description:
Job SummaryThe Global Experience Lead Analyst, Data and Insights is responsible for driving data-informed decision-making, operational excellence, and stakeholder enablement across the global Talent Acquisition (TA) ecosystem. This role serves as a strategic partner to the Global Experience Ownership team, TA reporting team, R&O (Recruitment & Onboarding Admin) Leadership and business leaders by translating data into actionable insights, identifying opportunities for continuous improvement, and delivering scalable solutions that enhance the employee and hiring manager experience.
The position combines advanced analytics, process improvement, reporting, communications, and change enablement capabilities to support the evolution of onboarding programs, tools, and operational performance. The individual will lead the development of dashboards, KPI frameworks, reporting solutions, process optimization initiatives, and stakeholder resources that improve visibility, efficiency, and business outcomes.
Success in this role requires strong analytical capabilities, exceptional attention to detail, intellectual curiosity, stakeholder influence, and the ability to operate effectively in a global, matrixed environment.
Key ResponsibilitiesAnalytics & Insights- Own the development, maintenance, and continuous enhancement of global recruiting and onboarding leadership utilization and agile dashboards, scorecards, and reporting solutions.
- Analyze operational metrics, customer experience indicators, and adoption trends to identify insights and opportunities.
- Develop KPI frameworks and measurement standards that enable consistent reporting across regions, functions, and stakeholders.
- Translate complex data into concise, actionable recommendations for leadership decision-making.
- Conduct root-cause analyses and identify performance drivers impacting recruiting and onboarding outcomes.
- Produce data for executive reporting packages, quarterly business reviews, and operational performance updates.
- Design, build, automate, and maintain reporting solutions that improve visibility into recruiting and onboarding performance.
- Partner with reporting teams and data owners to ensure data accuracy, consistency, and governance.
- Create scalable reporting methodologies that reduce manual effort and improve operational efficiency.
- Support dashboard adoption through training, documentation, and stakeholder engagement.
- Monitor reporting health and proactively address data quality issues.
- Identify process inefficiencies, operational bottlenecks, and customer pain points across recruiting and onboarding workflows.
- Lead continuous improvement initiatives utilizing Lean, Six Sigma, design thinking, or equivalent methodologies.
- Standardize operational processes, measurements, governance models, and best practices.
- Monitor implementation effectiveness and measure realized business value.
- Create playbooks, guides, training materials, knowledge articles, and communication assets that enable stakeholder success.
- Partner with recruiting and onboarding leaders, Global Experience Leads, and Talent Acquisition Activation team HR to drive adoption of tools and processes.
- Support training and change management activities associated with new capabilities and process improvements.
- Develop communication strategies that increase awareness, understanding, and engagement.33
- Serve as a trusted advisor by providing insights, recommendations, and consultation to stakeholders.
- Collaborate across Talent Acquisition, HR, Global Services, Technology, Data & Analytics, and Operations teams.
- Partner with product owners and process owners to shape roadmap priorities informed by data and stakeholder feedback.
- Contribute to long-term strategy development through benchmarking, trends analysis, and business intelligence.
- Bachelor's Degree in Business Analytics, Data Science, Human Resources, Information Systems, Operations Management, Business Administration, or related discipline.
- 5+ years of experience in analytics, reporting, workforce operations, HR operations, onboarding, process improvement, or related fields.
- Demonstrated experience building dashboards, reports, scorecards, and KPI frameworks.
- Experience translating data into actionable business recommendations.
- Experience leading cross-functional initiatives in a complex, global environment.
- Proven track record of driving operational improvements and measurable business outcomes.
- Advanced skills with Power BI, Microsoft Excel, Power Automate and Work Force DNA
- Advanced analytical and problem-solving capabilities.
- Strong reporting and dashboard development skills.
- Experience with data visualization and business intelligence platforms.
- Experience with process mapping and workflow analysis.
- Strong written and verbal communication skills.
- Ability to synthesize large datasets into executive-level insights.
- Experience supporting recruiting and onboarding, talent acquisition, employee experience, or workforce operations functions.
- Experience supporting global operating models.
- Experience with survey analytics, customer experience measurement, and journey analytics.
- Knowledge of HR technologies, Talent Acquisition platforms, and employee experience tools.
- Experience supporting change management and organizational adoption initiatives.
Required Skills:
AI Enablement, Analytics, Analytics Insights, Dashboard Reporting, Database ReportingPreferred Skills:
Communication, Compliance Management, Customer Centricity, Employee Experience, Human Resources Policies, Internal Communications, Problem Solving, Process ImprovementsSkills Required
- Bachelor's Degree in Business Analytics, Data Science, Human Resources, Information Systems, Operations Management, Business Administration, or related discipline
- 5+ years of experience in analytics, reporting, workforce operations, HR operations, onboarding, process improvement, or related fields
- Demonstrated experience building dashboards, reports, scorecards, and KPI frameworks
- Experience translating data into actionable business recommendations
- Experience leading cross-functional initiatives in a complex, global environment
- Proven track record of driving operational improvements and measurable business outcomes
- Advanced skills with Power BI, Microsoft Excel, Power Automate and Work Force DNA
- Advanced analytical and problem-solving capabilities
- Strong reporting and dashboard development skills
- Experience with data visualization and business intelligence platforms
- Experience with process mapping and workflow analysis
- Strong written and verbal communication skills
- Ability to synthesize large datasets into executive-level insights
- AI Enablement
- Analytics / Analytics Insights / Database Reporting / Dashboard Reporting
- Experience supporting recruiting and onboarding, talent acquisition, employee experience, or workforce operations functions
- Experience supporting global operating models
- Experience with survey analytics, customer experience measurement, and journey analytics
- Knowledge of HR technologies, Talent Acquisition platforms, and employee experience tools
- Experience supporting change management and organizational adoption initiatives
Johnson & Johnson Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
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Retirement Support — Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
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Parental & Family Support — Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.
Johnson & Johnson Insights
What We Do
Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines
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