When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job TitleDigital Order Management Specialist
Location(s)Poland - Hybrid
Main Responsibilities:
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Manage orders through digital platforms (e.g., Coupa, Ariba, Webshop) from submission to invoicing.
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Serve as the primary contact for customers, overseeing the entire order process.
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Support PO and invoicing setup during order creation.
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Ensure timely invoice submission and compliance with local regulations.
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Troubleshoot and resolve issues in digital order fulfillment.
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Administer e-catalogs for customers, managing updates in SAP.
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Address customer complaints and track resolutions using Salesforce.
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Analyze and resolve recurring issues to improve processes.
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Resolve failed or rejected transactions.
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Support system upgrades, platform integration, and process improvements.
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Oversee e-invoicing, including uploading data to portals and resolving issues.
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Identify and implement improvements in EDI and automation.
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Participate in process enhancement and new solution implementation.
Qualifications:
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2+ years experience with eCommerce and digital buying platforms (e.g., Coupa, Ariba).
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Strong computer and software skills.
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English proficiency (at least B2 level).
Preferred Skills:
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Experience in payment processing, fraud detection, or e-commerce.
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Proficiency with payment gateways, financial software, and digital platforms.
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Familiarity with programming, databases, and APIs for troubleshooting.
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Knowledge of global payment regulations and data privacy laws.
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Ability to analyze transaction data and detect issues.
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Strong communication skills for team and customer collaboration.
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Problem-solving skills in transaction processing and security.
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Detail-oriented with strong follow-through skills.
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Experience in a transactional data-driven environment is a plus.
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Knowledge of SAP and cloud e-invoicing portals is beneficial.
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Openness to learning and implementing new solutions.
What we offer:
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Private healthcare, including dental care at MEDICOVER
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Life and accident insurance at GENERALI
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MULTISPORT Card
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Home Office Allowance
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Flexible working hours
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Additional vacation days based on years of service
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Social Fund
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Tuition reimbursement program, referral awards, and internal development opportunities
What We Do
For 85 years, PerkinElmer has pushed the boundaries of science from food to health to the environment. We’ve always pursued science with a clear purpose – to help our customers achieve theirs. Our expert team brings technology and intangibles, like creativity, empathy, diligence, and a spirit of collaboration, in equal measure, to fulfill our customers’ desire to work better, innovate better, and create better.
PerkinElmer is a leading, global provider of technology and service solutions that help customers measure, quantify, detect, and report in ways that help ensure the quality, safety, and satisfaction of their products.
Learn more at www.newperkinelmer.com.
