Global Category SQA Manager

Posted 11 Hours Ago
Be an Early Applicant
Shanghai, Shanghai Municipality, Shanghai, CHN
In-Office
Senior level
Food
The Role
Lead global supplier quality assurance for pet nutrition categories, managing supplier audits, specification and standardization, supplier development, MQSM-driven material quality strategy, training, continuous improvement, and cross-functional collaboration across global regions.
Summary Generated by Built In

Job Description:

As a Supplier Quality Assurance Sr. Analyst at Mars you will lead the global SQA process for MARS, working with suppliers and cross-functional teams (Global Commercial Sourcing, R&D, Manufacturing) to ensure food/material quality systems meet MARS Q&FS standards, while driving supplier development, continuous improvement, and audit initiatives across Pet Nutrition and Royal Canin categories with expertise in food, chemical, and materials science.

What are we looking for?

  • Bachelor’s or Master’s degree in either Science, Agricultural science, Engineering, Food technology, Food Safety, Chemistry or other related disciplines
  • A minimum of 5 years’ experience of food industry
  • Proficient in technical auditing related to FMCG raw materials (Required)
  • Knowledgeable in quality management tools & techniques experience e.g. SQA, SPC, LEAN, and HACCP
  • Good interpersonal skills and can influence cross country & Region clients globally without authority
  • Experience in facilitation and leading technical programs and change management in a multisite FMCG business
  • A passion for driving continuous improvement & quality standards within Mars and externally within the supply base.
  • Can perform under pressure; handle several high-profile projects over the same timeline.

What will be your key responsibilities?
1.Sourcing strategy support/ collaboration:

• Sourcing strategy MSSM support/ collaboration

• Drive Global sourcing strategy as SQA category lead

• Re-shape Global sourcing strategy as SQA material category lead

• Accountable for MQSM-Material Quality Strategy management on the identified material categories

• Lead NSQ project for Value leadership, Innovation, Sustainability etc.

2. Quality Management:

• Lead the Mars SQA audit

• Global Material specification development and communication for X-regions

• Drive the Global SPEC and MRA standardization

• Drive operational excellence of supplier base against MQM standard

• Quality Summit trainer for supplier classroom training on Quality system, Q&FS standard, QM methodology & Tools, case sharing etc.

• Initiative/qualification/ supplier capability building

• Supplier development, continuous improvement

• Support the supplier to investigate and resolve material non-conformances

• Drive SQA Metric and ensure the data quality

• Supplier and material performance Review & Management

• Assessment and confirmation of supplier capability

3. Supplier Scope:

• Global: NA, EU, SEA/APAC, ANZ, IND, South LATAM, Brazil, Mexico, Emerging countries

4.Prospector:

• Communicate to the buyer the business opportunities identified through supplier contacts Function Expertise:

• Develop technical expertise in the production of raw materials and keep up to date with technical developments in the industry

• Provide technical support & identified material knowledge building to OE/BU SQAs

5. Communication/Engagement/Collaboration:

• Unplanned request management support

• Emergency handling & BCP communication on the risk based, ensure the global supply

6. Ambassador program:

- Full responsible for service management for the region/receiving BU based on the allocation plan.

- Global Category SQA team/system/procedure etc. introduction, way of working communication, Key projects/priorities/issues sharing

- New SQA team member training/coach from the allocated region/site - Global Category SQA new Opportunity looking to meet our HPC strategy/vision

- Feedback collection, Service management

- Semi-annual/Quarterly or even more frequently talk. System/ Program - Manage communication and expectations with Global stakeholders including buyers, SQA, R&D etc.

7.System & program leader:

• Lead certain following Global Category SQA programs: Eg. Supplier summit/Digitalization transformation/Ambassador Program/Capability building/Training program/Budget Tracking/MQSM/ Audit Calibration etc. Informed:

• Inbound verification testing performance
What can you expect from Mars?
Work with diverse and talented Associates, all guided by the Five Principles.
Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
A strong focus on learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.

Skills Required

  • Bachelor's or Master's degree in Science, Agricultural Science, Engineering, Food Technology, Food Safety, Chemistry or related discipline
  • Minimum of 5 years' experience in the food industry
  • Proficient in technical auditing related to FMCG raw materials
  • Knowledgeable in quality management tools & techniques (SQA, SPC, LEAN, HACCP)
  • Experience facilitating and leading technical programs and change management in a multisite FMCG business
  • Strong interpersonal skills and ability to influence cross-country and regional stakeholders without authority
  • Ability to drive continuous improvement, supplier development, and handle multiple high-profile projects under pressure

Mars Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.

  • Healthcare Strength The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
  • Parental & Family Support Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
  • Retirement Support Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.

Mars Insights

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The Company
HQ: McLean, VA
41,866 Employees
Year Founded: 1911

What We Do

For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.

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