We have an exciting opportunity to join the North America Finance Business Operations team! We are looking for someone who is detail orientated and strong communication skills. This candidate should be self-directed, able to multi-task in a fast-paced environment and well versed in continuous improvements.
As a Global Business Services Billing Specialist you will perform a variety of tasks including creation, research and maintenance in relation to customer data, service contracts, customer special pricing needs, and customer credit and debit adjustments within related systems, programs and other informational databases. You will review information to input or upload and determines best practices and correct procedures. Input data, audit for accuracy, respond to questions and resolve issues as needed.
Requirements: hybrid onsite requirement 8x per month
What You Will Be Doing:
- You will ensure the timely process and sending of invoices across multiple sales organizations.
- You will be responsible for controls & reconciliation of complex multi-system billing interface.
- You will manage invoice issue resolutions for North America.
- You will be part of different integration projects and ongoing continuous improvement efforts
- You will create in SAP invoice corrections in answer to customer claims.
- You will process rebate schemes in SAP according to specific timelines and in collaboration with other finance departments.
- You will review information and determine correct procedures so accounts, systems and databases will be updated properly, and you will contact related departments, Employees, and others as needed to clarify information.
- You will input data into accounts, systems and databases according to established guidelines and procedures.
- You will Audit, validate and reconcile data for accuracy to ensure adherence to established policy. You will resolve discrepancies and make corrections as needed and facilitates collection activities as appropriate.
- You will respond to and research questions and issues as needed and collaborate with related departments to exchange information. Consults and interprets appropriate policies as appropriate and resolves issues.
- You will understand the business and provide support to sales, marketing, customer support and other areas to further business objectives to identify process improvement opportunities and assist in implementation
What You Need To Succeed:
- High School degree or equivalent combination of education and experience required. Associates degree or equivalent preferred.
- Data entry skills, including accuracy and speed in a fast-paced, time-critical environment.
- Ability to work with variety of systems and databases. SAP knowledge preferred.
- Detail-oriented, patient and thorough.
- Good customer service skills, with ability to exchange information with wide variety of people.
- Verbal and written communication skills.
- Organized with ability to multi-task.
- Ability to work both individually and as a team player.
- PC skills, including Microsoft Office.
What you can expect from us:
- Hourly rates targeting: $23+ per hour
- Opportunity for annual cash bonus and merit increase
- Health / Dental / Vision Benefits Day-One
- 5% matching 401k
- Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more
Why IDEXX?
We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let’s pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
Skills Required
- High School degree or equivalent combination of education and experience required
- Associates degree or equivalent preferred
- Data entry skills, including accuracy and speed in a fast-paced environment
- Ability to work with variety of systems and databases
- SAP knowledge preferred
- Good customer service skills
- Verbal and written communication skills
- Organized with ability to multi-task
- Ability to work both individually and as a team player
- PC skills, including Microsoft Office
IDEXX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IDEXX and has not been reviewed or approved by IDEXX.
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Healthcare Strength — Health coverage is described as comprehensive with day-one eligibility and added programs for mental health and musculoskeletal care. Feedback suggests insurance quality is strong, with multiple plan options and supportive wellness services.
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Retirement Support — Retirement savings support is highlighted through a clear 401(k) match that begins after an initial waiting period. Feedback suggests this materially strengthens total compensation beyond base pay.
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Leave & Time Off Breadth — Time-off programs are depicted as generous, including PTO, paid holidays, and volunteer days. Parental leave and adoption assistance add to the breadth of paid leave options.
IDEXX Insights
What We Do
10,000 people, one global focus - enhancing the health and well-being of pets, people, and livestock. We are passionate about what we do at IDEXX – and why wouldn’t we be? When you’re working to raise the standard of care for pets, make drinking water safe for billions and keep our livestock population around the globe healthy and free of disease, it’s no wonder that what we do each day is more than just a job. There’s an energy across IDEXX that is contagious – where caring and committed people come together to make things better. IDEXX Laboratories, Inc. (NASDAQ: IDXX), a member of the S&P 500, is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services. Headquartered in southern Maine, we conduct operations through more than 70 locations around the world and serve customers in over 175 countries. Our primary business focuses on pet health, a growing market around the world. Our products —in-clinic diagnostic tests and instrumentation, reference laboratory and telemedicine consultation services, and practice management software—enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency and to build more economically successful practices. We also develop and manufacture diagnostic tests and information for the global production animal industry, including poultry and livestock, as well as tests for the quality and safety of water and milk. Please visit our website, IDEXX.com/careers, for further information and to view all of our job opportunities.
