At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you detail-oriented and comfortable communicating with partners? Do you enjoy structured work where you can organize information, solve problems, and help others get started successfully? If yes, this role could be a great fit for you!
About the roleIn this role, you’ll help new restaurant and retail partners get started on Wolt. You’ll guide them through the onboarding process, communicate with them (mostly in German), and make sure their menus and information are correctly set up in our systems. The role combines partner communication, coordination, and administrative work.
You’ll work closely with our German Merchant teams while being based in Budapest.
What you’ll be doing- Onboard new restaurant and retail partners to the Wolt platform
- Communicate with partners via email and phone (mostly in German, all communication is remote - no in-person meetings)
- Guide partners through setup requirements and processes
- Upload and update menus in Wolt’s internal systems
- Check that all information is accurate, complete, and up to date
- Follow up on missing or unclear details with partners
- Work with internal teams to resolve issues and keep onboarding on track
- Fluent German and English (written and spoken)
- Comfortable with phone communication and partner-facing tasks
- Detail-oriented and confident working with systems and data
- Organized and able to manage multiple tasks
- Proactive mindset - you notice when something is missing and follow up
- Able to work independently in a fast-paced environment
- Experience in administration, operations, or customer support
- Experience in hospitality, food, or retail
- 🌍 Independent work in a dynamic, international team
- 💻 Modern work equipment
- 📚 A steep learning curve in a global tech company
- 🫶 Volunteer day
- 🍿 Snacks & drinks in the office
- 💳 SZÉP-card*
- 🏥 Private health insurance*
- 🏋️ All You Can Move card (self-financed)*
- 💙 Employee Assistance Programme - therapy & wellbeing*
- % Discount on your Wolt orders*
- 👶 Extended parental leave for fathers: 16 weeks total*
🎓 Please note: Student contracts work a bit differently - benefits marked with * are available only to non-student employees.
If you’re excited about working in a high-growth environment, taking ownership, and being part of an ambitious team shaping how partners experience Wolt from day one - apply and let’s get the conversation going! 🚀💙
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
What We Do
Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.
