General Manager

Reposted 2 Days Ago
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Mandai
Senior level
Logistics • 3PL: Third Party Logistics
The Role
The General Manager manages site operations focusing on safety, customer service and financial outcomes. Responsibilities include strategic leadership, business management, team management, operational oversight, and stakeholder engagement.
Summary Generated by Built In

Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific.

Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage team, you are a critical link in the food supply chain.  

The Asia-Pacific region currently includes Australia, New Zealand, Vietnam, Sri Lanka and Singapore employing nearly 2,500 team members.

Responsible for management of site operations to meet customer requirements consistent with company policies and procedures. This will be achieved with a focus on safety, customer service, financial and data analysis, planning and effective and efficient site operations.

Key responsibilities include

Strategic Leadership

  • Leads with the Lineage Values; Safe, Trust, Respect, Innovation, Bold, Servant Leadership.
  • Lead site safety initiatives and be a visible safety champion.
  • Develop and implement business strategies aligned with organizational goals.
  • Identify growth opportunities, new markets, and operational improvements.
  • Ensure compliance with corporate policies and relevant regulations.
  • Develop and implement succession planning provides an environment for developing and motivating others and building effective teams.

Business & Financial Management

  • Monitor P&L and ensure profitability and cost-efficiency.
  • Monitor and measure financial outcomes and productivity against targets and identify and implement corrective actions to address any gaps.
  •  Seek out opportunities for continuous improvement with a focus on cost reduction.

Team & People Management

  • Lead and motivate department heads and key staff.
  • Build and sustain a strong, collaborative workplace culture.
  • Oversee talent development, training, and succession planning.
  • Role model the values and behaviours: Lead by example, holding team to account on their behaviour and key objectives, enabling effective collaboration between teams.
  • Ensure all staff are trained to operate all machinery/equipment and understand the Company’s warehouse work systems.

Operations Oversight

  • Ensure effective day-to-day operations across all departments.
  • Oversee logistics, supply chain, and service delivery as relevant.
  • Drive operational efficiency and continuous improvement initiatives.
  • Manage the operation within agreed contractual parameters to deliver quality customer service.

Stakeholder Engagement

  • Build strong relationships with customers, vendors, and partners.
  • Act as the face of the business in external meetings, events, and negotiations.
  • Collaborate closely with corporate and regional leadership.

To be successful, you will have:

  • 5 years plus experience in a similar role, within a 3PL and/or 4PL environment.
  • Qualifications in Logistics Management or a relevant business discipline.
  • Experience leading a large team.
  • Development and effective implementation of financial budgets, targets and reporting.
  • Management of customer relationships and resolution of issues.
  • Experience in working within regulatory frameworks.
  • Strong understanding of profit and loss and balance sheets.
  • Proven history of cost control and improvement.
  • Experience in managing cold chain logistics and/or food supply chain will be an added advantage.

Why Lineage?
 

Lineage is more than just a cold storage logistics business. We’re focused on being a vibrant, innovative and progressive employer where all our teams work safely, harmoniously and efficiently toward a common purpose - transforming the food supply chain to eliminate waste and help feed the world.

Lineage is dedicated to building a diverse, inclusive and authentic work environment and encourages applicants from all backgrounds to apply.


Benefits

Lineage provides safe, stable, reliable work environments, volunteer leave, employee assistance programme and growth opportunities.  Other benefits include bonuses, service awards, medical, dental and insurance perks.

Top Skills

Data Analysis
Logistics Management
P&L Management
Supply Chain Management
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The Company
HQ: Novi, MI
3,396 Employees
Year Founded: 2012

What We Do

Lineage Logistics is the industry’s leading innovator in temperature-controlled supply chain and logistics. Lineage’s expertise in end-to-end logistical solutions, its unrivaled real estate network, and its use of technology combine to promote food safety, increase distribution efficiency, advance sustainability, lessen environmental impact, and minimize supply chain waste. As a result, Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain. In recognition of the company’s leading innovations, Lineage was recognized as the No 1. Data Science company on Fast Company’s Annual list of The World’s Most Innovative Companies in 2019, in addition to ranking 23rd overall in an evaluation of thousands of companies worldwide.

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