General Manager (Germany)

Team Building and People Development

• Build and scale a high-performing local team from the ground up
• Recruit, develop and retain talent, building a team of highly successful sales professionals
• Motivate, drive, coach and empower the team with the skills to provide first class service to all prospective and existing Partners of our world-class platform
• Build relationships and establish partnerships with strategic salon chains and multi-site operators currently using competitor software

Performance Management

• Set, communicate and manage performance expectations, ensuring the achievement of weekly, monthly, quarterly and annual targets for commercial function
• Effectively manage the sales funnel, ensuring KPI’s are achieved, conversion rates are optimized to deliver consistent incremental improvement
• Ensure efficient and accurate use of HubSpot to represent the workload of the team and ensure we maximize efficiencies and efforts of the team

Strategy and Planning

• Develop and ensure the execution of regional and country-level sales strategies, achieve sales targets, drive market share and other key performance objectives for all prospect Partners across Germany
• Execute and drive performance across the whole  sales cycle (planning, prospecting, territory planning, sales execution, pipeline/funnel management) and provide accurate reporting and forecast
• Create, refine and standardize sales processes to improve operational efficiency, sales productivity, and customer satisfaction. These processes include forecasting and pipeline management, discount approval policies, payments processing requests, and hiring, and training procedures

Skills, experience & qualifications required

• Strong B2B commercial leadership experience in a Saas, digital sales, online marketplace or payments company managing teams across multiple locations
• Experience in managing all functions within the commercial organization - Pre-sales, Inside Sales, Business Development and Account Management teams
• Strong leadership skills with a proven track record for target and KPI delivery as well as ability to build teams and drive exceptional performance
• Highly entrepreneurial, proactive and comfortable starting from scratch in a fast-paced, high-growth environment.
• Self-motivated, hungry for success with a desire to progress within a fast-paced, success-driven global business
• Analytical and very confident working with data
• Creative thinking and problem-solving mindset
• Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards
• Happy to roll sleeves up and assist the team when required (team player)
• Self-starter and proactive approach
• Comfortable working in a fast-paced and changing environment