Graduate by Hilton Cambridge is looking for an exceptional General Manager to lead its next chapter.
Set beside the River Cam in the heart of the city, this is a distinctive hotel with a strong sense of place. We are seeking a leader who can bring together memorable guest experiences, a thriving food and beverage operation and strong commercial performance, while giving the team the direction and support to do their best work.
The role
As General Manager, you will take full responsibility for the hotel’s people, service, operations and financial results. You will work closely with the ownership and management teams to build on the hotel’s reputation and make the most of its position in Cambridge.
You will:
• Lead, coach and develop the hotel’s leadership team.
• Set high standards across rooms, food and beverage, events and guest experience.
• Own the budget, forecast and overall commercial performance.
• Build strong relationships with Hilton, local partners and the wider community.
• Create a culture where colleagues feel supported, accountable and proud of the hotel.
About you
Previous experience as a General Manager within Hilton is essential. You will understand Hilton’s brand standards, systems and ways of working, and know how to use that experience to deliver results in a hotel with its own character.
You will also bring strong commercial judgement, a visible and hands-on leadership style, and a track record of developing teams and improving guest satisfaction. Experience in a hotel with a substantial food and beverage or events offering would be particularly valuable.
This is an opportunity to lead a remarkable Cambridge hotel and shape the experience it offers to guests and colleagues alike.
About UsThis job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible for compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.Skills Required
- Previous experience as a General Manager within Hilton
- Knowledge of Hilton brand standards, systems, and ways of working
- Strong commercial judgment
- Visible and hands-on leadership style
- Track record of developing teams and improving guest satisfaction
- Experience in a hotel with substantial food and beverage or events operations
Hilton Compensation & Benefits Highlights
-
Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
-
Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
-
Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.
Why Work With Us
Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.
Gallery
Hilton Offices
OnSite Workspace
With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.
