General Manager, Distributor Operations

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.

At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!

Purpose of Job:

The General Manager, Distributor Operations manages a portfolio of Independent Distributors through a team of Business Consultants, driving Distributor adherence to system standards as well as growth in both volume and profitability through improved Distributor performance. 

Job Components:

• Manage a portfolio of Independent Distributors valued at ~$700MM to the system.

• Develop and execute strategic plans in alignment with the organization’s objectives to achieve or exceed sales targets for the Business unit.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Develop long-term strategies (1-3 years) for Distributor performance management and is responsible for managing the network optimization pipeline within their portfolio.

• Serve as a subject matter expert in corporate workstreams where Distributor Operations representation is necessary, including Senior Leadership meetings.

• Manage strategic corporate workstreams that cross Finance, National Accounts, Supply Chain, and Customer Service.

• Manage a portfolio of Distributors through their Business Consultants via the Quarterly Business Review process for performance management to build action plans.

• Manage escalated partner issues or concerns with Business Consultants to seek resolution.

• Prioritize projects that require Business Consultants resourcing ensuring the quality of Distributor support is not compromised.

Qualifications:

• Bachelor’s degree in Business or relevant experience.

• 5+ years of experience in B2B sales, wholesale distribution, or process improvement.  Preferred candidate to have experience in all three disciplines.

• Team player with demonstrated ability to collaborate and effectively network in a professional fast-paced organization.

• Demonstrated expertise in wholesale distribution operating principles, practices, and procedures.

• Demonstrated ability to effectively performance manage direct reports and independent partners.

• Excellent verbal and written communication skills including the ability to make presentations to a variety of audiences.

• Excellent organizational, analytical, and problem-solving skills.

• Demonstrated ability to produce results with previous assignments.

• Proven managerial skills such as planning, directing, organizing, executing, and coordinating the completion of objectives to a successful conclusion.

• Inspires trust by completing projects on time and within budget and proactively communicating progress, issues, and future actions.

• Fosters innovative and insightful thinking to seize new business opportunities.

• Possesses a high degree of integrity when dealing with confidential and sensitive information.

Scope Data:

• Manage a team of Distributor Performance Managers.

• Strong interface with Distributors, Distributor Performance Managers, Regional Sales Managers, and Senior Leadership within the Corporate Support Center.

• Periodic interaction with Counsel as needed.

• Frequent interaction with Vice Presidents and Officers as needed.

• Manage the budgetary responsibilities and activities of the department.

• Exemplify Interstate Batteries’ Purpose and Values.

• Interact professionally with fellow Team Members and other IB departments.

• Must be able to work in a “Team oriented” environment.

Work Environment:

• Ability to sustain posture in a seated position for prolonged periods of time.

• Regularly required to use hands to grasp or handle, talk and hear, stand and walk.

• Specific vision abilities include close vision, depth perception, and the ability to adjust focus.

• Ability to occasionally lift and/or move 20+ lbs.

• May be exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles, and toxic or caustic chemicals.

• Prolonged use of personal computer & telephone.

• Ability to operate a motor vehicle.

• Willingness to travel 60%.

Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.