Director, Community, North America

Reposted 3 Hours Ago
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New York City, NY, USA
In-Office
185K-235K Annually
Mid level
Artificial Intelligence • Legal Tech • Software
Collaborative AI for exceptional lawyers
The Role
As Global Community Lead, you will drive Legora's community strategy to enhance growth and retention, engage key community members, and develop measurement frameworks linking community activities to revenue.
Summary Generated by Built In
About Us

Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.
Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.
1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview.
We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.
Joining Legora means three things.

  • We lean in: ownership over titles, outcomes over intentions.

  • We fight for excellence: high standards, direct, ego-free feedback.

  • We grow together: as a team and with our customers.

Mission before ego. Everyone contributes. No one coasts.

If you’re driven by impact, pace, and raising the bar. This is the place.

The Role
We're looking for a Global Community Lead to join our team in New York City. As Global Community Lead, you will shape and lead Legora’s global community strategy as a key driver of growth and retention. This role sits at the intersection of our product, marketing, and growth teams, with ownership of community as a measurable engine for activation, retention, expansion, and brand equity.

You will design the community strategy, beginning in North America, launch programs from 0 to 1, and establish the operating model that ensures the Legora Community directly contributes to revenue and long-term customer value. In the early stages, you will personally lead high-impact initiatives.

Reporting to the Senior Director of International Marketing, you will collaborate cross-functionally with GTM, Legal Engineering, Product, Engagement, and Brand to ensure community initiatives drive measurable outcomes aligned with company growth targets.
What You'll Do

  • Shape and execute Legora’s global community strategy, ensuring online and offline initiatives directly support revenue growth, customer retention, and overall business expansion for priority client segments.

  • Identify, engage, and empower standout community members, champions, and power users across our customer base.

  • Design and implement the operating model, tools, and systems required to scale community programs globally.

  • Create measurement frameworks that clearly tie community activity to activation, retention, expansion, and revenue outcomes.

What You Bring

  • Demonstrated experience building and scaling programs from 0→1 in Growth, Product, or Community roles.

  • Strong creative instincts paired with a bias for action and ability to execute with speed and precision.

  • Execution-oriented with strong project management skills—you ship fast, iterate based on feedback, and drive results

  • Data-driven approach to community strategy with ability to set KPIs, analyze performance, and optimize programs

  • Knows how to create useful and memorable events

  • Comfortable collaborating across functions and regions in a fast-paced environment.

What’s In It For You

  • Global collaboration: Partner with teams and clients across Europe, APAC, and North America.

  • Competitive package: Comprehensive salary, benefits, and tools for success.

  • Meaningful work: Your efforts shape how thousands of lawyers use AI daily.

  • In-person environment: Union Square office designed for ambitious builders and company provided lunch daily.

  • Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package:
    Medical, Dental & Vision

    • Multiple medical plan options through Aetna and Kaiser Permanente

    • HSA or Healthcare FSA (based on plan selection)

    • Dental plans via MetLife

    • Vision plans via Vision Care

    Family Support

    • Generous parental leave

    • Free access to Maven Clinic

    • Dependent Care FSA

    • Free One Medical membership for employees and dependents

    Additional Perks

    • Pre-tax commuter benefits

    • Life Insurance + STD/LTD

    • 401(K) with generous company match

    • Unlimited PTO

    • Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more

Legora is an Equal Opportunity Employer

At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Skills Required

  • Experience building and scaling programs from 0 to 1 in Growth, Product or Community roles
  • Strong project management skills
  • Data-driven approach to community strategy
  • Experience in creating engaging events
  • Ability to collaborate in a fast-paced environment

Legora Compensation & Benefits Highlights

  • Healthcare Strength Healthcare is described as full medical, dental, and vision for employees and families starting on day one with no waiting period. This immediacy and breadth make core coverage a standout element of the package.
  • Equity Value & Accessibility Equity is presented as meaningful and available to all employees rather than limited to a subset. This structure positions ownership as a central, accessible part of total rewards.
  • Leave & Time Off Breadth Time off is advertised as “actual time off” with an unlimited PTO policy. The messaging emphasizes supported usage, indicating breadth and flexibility in leave.

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The Company
HQ: New York, New York
700 Employees
Year Founded: 2023

What We Do

Our mission is to empower exceptional lawyers. We’re building the world’s first truly collaborative AI for legal professionals: a workspace for boundless collaboration between lawyer ingenuity and machine intelligence. We're serving 1000+ clients across the globe and are backed by Bessemer Venture Partners, ICONIQ, General Catalyst, Benchmark, Redpoint, Y Combinator, and other top investors.

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