Gatehouse/Front Desk Security Officer

Posted 8 Hours Ago
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Lincolnshire, IL, USA
In-Office
18-18 Hourly
Entry level
Other
Vi Living operates 10 Luxury Life Plan Communities across the United States
The Role
Provides gatehouse and front desk security support on a residential community campus. Logs and verifies guests, visitors, vendors, and contractors; directs campus traffic; and records security staff activities, patrols, and emergency calls. The role requires customer service skills, effective English communication, basic arithmetic, computer familiarity, and Microsoft Office knowledge. Previous customer service experience is required, while security experience is preferred.
Summary Generated by Built In

Title: Gatehouse/Front Desk Security Officer

Rate of Pay: $18.00 per hour + shift differential, benefits and perks!

Status: Non-Exempt, Part-Time

Schedule & Hours: Friday and Saturday Nights, 10:45 PM - 6:45 AM (15 hours/week)

Shift Differential: $0.50 per hour

At Sedgebrook, we embrace and celebrate meaningful relationships to enrich the lives of those we serve. Join us in making a difference in the community and in the lives of our residents.

We are looking for a hospitality-focused Gatehouse/Front Desk Security Officer to join our team! This position is responsible for verifying and documenting the scheduled presence of all guests, visitors, vendors and third-party contractors entering the property.

Key Responsibilities

  • Logs in every person that enters the property, such as guests, contractors, vendors, etc., and directs traffic on campus property.
  • Logs in the times of the daily activities of security staff within the community (interior, exterior patrols and emergency calls).
  • May perform other duties as assigned.

What We're Looking For

  • High school diploma or GED required.
  • Previous customer service experience required. Previous security experience preferred.
  • Ability to understand and follow instructions in English, communicate effectively, and perform simple arithmetic.
  • Familiarity with basic computer systems and Microsoft Office suite (Outlook, Excel, Word).

Benefits for Part-Time/PRN Employees

  • 401K with company match
  • DailyPay - access your pay sooner
  • Discounted employee meals and indoor parking garage access
  •  Employee Assistance Program (EAP)

Sedgebrook is an Equal Opportunity Employer (EEO) and a non-smoking, pet-friendly campus.

Skills Required

  • High school diploma or GED
  • Previous customer service experience
  • Ability to understand and follow instructions in English
  • Ability to communicate effectively
  • Ability to perform simple arithmetic
  • Familiarity with basic computer systems
  • Familiarity with Microsoft Office, Outlook, Excel, and Word
  • Previous security experience

Vi Living Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vi Living and has not been reviewed or approved by Vi Living.

  • Healthcare Strength Medical, dental, and vision coverage is complemented by optional protections such as life, disability, accident/critical illness, and hospital indemnity, plus access to mental‑health resources. Coverage typically begins the first day of the month after hire, reinforcing strong baseline healthcare support.
  • Leave & Time Off Breadth PTO, paid holidays, sick time where applicable, bereavement, jury duty, parental bonding, and caregiving leave create a broad time‑off portfolio. Some locations add paid volunteer time and anniversary holidays, extending flexibility for time away.
  • Retirement Support A 401(k) with company match anchors retirement readiness, supported by tools like FSAs and commuter benefits that aid overall financial planning. Access to a credit union and early wage access provide additional day‑to‑day financial support within the total rewards mix.

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The Company
HQ: Chicago, Illinois
2,900 Employees
Year Founded: 1987

What We Do

Vi is dedicated to providing quality environments, services, and programs to enrich the lives of older adults. Our goal is for our residents to continually experience the finest in senior living. Throughout Vi’s history, we have maintained our commitment to not only help seniors live independent lives on their terms, but also provide a nurturing environment for our employees to build fulfilling careers of service and care. Today, we support more than 2,900 employees in our corporate and community offices who are deeply committed to the care of our residents. The future success of Vi depends on maintaining a standard of excellence in all phases of resident services and relations.

Why Work With Us

At Vi, we go beyond words; respect, equity, diversity, and inclusion are the foundations of our culture. We're devoted to fostering an environment where every employee feels a genuine sense of belonging, appreciation, and empowerment.

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