Functional Solution Manager

Posted Yesterday
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2 Locations
Remote or Hybrid
Senior level
Other • Analytics • Design
The Role
Leads functional solution design, configuration, testing, support, and continuous improvement for enterprise applications, particularly Oracle Cloud ERP and workforce planning systems. Partners with product owners, business process leaders, technical teams, and vendors to deliver standardized solutions, manage quarterly Oracle updates, conduct fit-gap analysis, oversee functional testing, and ensure projects meet scope, budget, quality, and global business requirements.
Summary Generated by Built In

 

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Purpose

Leads the development of all functional changes within the relevant domain of the Enterprise applications portfolio. Designs and/or oversees the design of functional solutions aligned with global standards.

Individual accountabilities

Collaboration

  • Collaborates and communicates with relevant domain BPOs, BPEs, KBUs, and EU’s.
  • Collaborates with the product owners, Technical Solution Manager(s) and the vendor parties to ensure that the solution meets the business needs.
  • Collaborates with wider Global Engagement & Operations team to ensure consistency and standards followed for documentations and approach.
  • Advise and collaborate on solutioning  with Global Intake & Portfolio Management on portfolio intake

Application Support & Maintenance

  • Ensures global standardization and cohesion in the Enterprise applications  team across business units with a focus on business efficiency and user experience​.
  • Demonstrates business process knowledge and relevant Enterprise applications domain knowledge to efficiently deliver on Enterprise applications solutions.
  • Supports Arcadis 3rd party vendors in assessing & validating proposed solutions and /or creates proposed solutions to address incidents/problems.
  • Lead Oracle quarterly update with effectively working with the test manager and business key users.
  • Join vendor support sessions to actively influence vendor product development and thereby improving business efficiency. 
     

Application Enhancement & Continuous Improvement

  • Collaborates with Product Owners, BPOs, BPEs, and Global Continuous Improvements team to design and deliver continuous improvement projects in relevant Enterprise applications domain portfolio. 
  • Conduct POCs, functional design review and organize workshops with product owners to perform fit/gap analysis.
  • Oversees functional solution development, documentations and including functional testing to ensure that solutions follow best design practices.
  • Acts as the functional counterpart (delivery lead) to 3rd party vendors.

Vendor Management

  • Reviews & Approves proposed functional solutions created by third parties.
  • Works with 3rd parties to ensure projects are delivered in within scope, budget & quality.
     

Key profile requirements
 

  • Minimum of 7 years’ hands-on experience with relevant Project Management and Workforce Planning application configuration in major ERP systems, preferably a minimum of at least 3 of which Oracle Cloud.
  • Demonstrated experience in business process management and workflows.
  • Demonstrated experience in successfully designing/delivering functional changes and/or solutions in a global company with a complex business environment.
     

Key shared accountabilities

  • Partnership with other EA Lanes, Teams, and Domains to exceed business expectations.
  • Functional solution decisions with Global Continuous Improvements Lane.
  • Functional solution direction with Global Intake & Portfolio Management on portfolio intake 
  • Oracle Quarterly Update testing with EA Test Manager and KBUs.
  • SOP and training materials for business. 
     

Decision Rights

  • Owns: 3rd party functional configuration and business process improvement in relevant domains
    Influences: Functional solution decisions 
    Vetoes: Solutions that do not conform to functional guidelines/standards

Why Arcadis?

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. At Arcadis, you will have the opportunity to build the career that is right for you. Because each Arcadian has their own motivations, their own career goals. And, as a ‘people first’ business, it is why we will take the time to listen, to understand what you want from your time here, and provide the support you need to achieve your ambitions.

 

Skills Required

  • Minimum 7 years of hands-on experience with project management and workforce planning application configuration in major ERP systems
  • At least 3 years of experience with Oracle Cloud
  • Experience in business process management and workflows
  • Experience designing and delivering functional changes or solutions in a global company with a complex business environment

Arcadis Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arcadis and has not been reviewed or approved by Arcadis.

  • Healthcare Strength — Health coverage is frequently described as good, with strong medical benefits cited in multiple regions. Feedback suggests healthcare is a relative bright spot within the total rewards package.
  • Retirement Support — 401(k) and pension offerings are often called out positively, with contributions viewed as solid. Feedback suggests retirement benefits enhance the overall package even when salary sentiment is mixed.
  • Flexible Benefits — Flexible working arrangements, hybrid options, and wellbeing support (such as EAP and benefits platforms) are commonly highlighted. Feedback suggests the flexibility of the package adds meaningful value beyond base pay.

Arcadis Insights

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The Company
HQ: Amsterdam
31,547 Employees

What We Do

Arcadis is the world’s leading company delivering sustainable design, engineering, digital and consultancy solutions for natural and built assets. We are more than 36,000 architects, data analysts, designers, engineers, project planners, water management and sustainability experts, all driven by our passion for improving quality of life. We exist to find solutions to today’s most pressing challenges, from the impact of climate change to increasing urbanization and digital transformation – all with the goal of improving quality of life for people around the world. You can see this in the work we do for our clients, the opportunities we create for our people, and in our efforts to enhance the communities in which we live and work. We bring together world-class resources and the latest innovative technologies to help define the cities and experiences of tomorrow. Arcadis. Improving quality of life

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