Be an Early Applicant
Curiosity wanted. Innovation required.
The Role
Delivers merchandise to customers on schedule while providing customer service, loading and securing products, unloading and installing appliances, completing vehicle inspections, and maintaining DOT and CDL compliance. The role also requires route-status updates, safe equipment operation, accurate order verification, and adherence to store safety and security procedures.
Summary Generated by Built In
Essential Functions:
Customer Service• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs• Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise• Listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary• Demonstrates sincere appreciation to customers• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs• Contacts customers regarding delivery or coordinates with the truck driver to call the customer
In-stock• Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders• Pulls merchandise, builds and bands delivery loads, and loads trucks (within payload) according to delivery order• Inspects condition of products (e.g., appliances) before loading for delivery or assisting customer with loading• Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers
Clean and Safe Stores• Ensures that the loads are safe, secure, and within Department of Transportation (DOT) regulations• Updates delivery and route status (e.g., on-site, completed) on system (e.g., iPhone) for tracking purposes• Unloads, installs, and tests appliances upon delivery• Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment (e.g., lift gates)• Completes Department of Transportation (DOT) reporting to maintain DOT certification and CDL compliance• Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection• Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas• Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates• Adheres to all safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices• Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)• In addition to the above responsibilities, this individual is held accountable for other duties as assigned
Minimum Requirements:
• Class A CDL License - In locations with multi-unit CMV (tractor trailer & flatbed) a class A license is required to operate.
or• Class B CDL License - In locations with single-unit CMV (tandem flatbed) a class A or B license with air break endorsement is required to operate.
and• Valid medical certificate or ability to obtain one upon employment
and• Ability to pass MVR screen in accordance with company requirements.
and• Ability to obtain sales related licensure or registration as may be required by law
• Ability to read, write, and perform basic arithmetic (addition, subtraction)• Must be 21 years of age• Ability to comply with DOT and CDL regulations
Preferences:• 1 Year Experience driving a semi-truck/trailer or certification from a driving school• 6 Months Experience performing in-home delivery or retail customer service• 3 Months Experience operating a forklift or Moffett onloading/offloading a vehicle
Associate Benefits ( https://talent.lowes.com/us/en/joining-our-team )
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe's is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Customer Service• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs• Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise• Listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary• Demonstrates sincere appreciation to customers• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs• Contacts customers regarding delivery or coordinates with the truck driver to call the customer
In-stock• Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders• Pulls merchandise, builds and bands delivery loads, and loads trucks (within payload) according to delivery order• Inspects condition of products (e.g., appliances) before loading for delivery or assisting customer with loading• Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers
Clean and Safe Stores• Ensures that the loads are safe, secure, and within Department of Transportation (DOT) regulations• Updates delivery and route status (e.g., on-site, completed) on system (e.g., iPhone) for tracking purposes• Unloads, installs, and tests appliances upon delivery• Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment (e.g., lift gates)• Completes Department of Transportation (DOT) reporting to maintain DOT certification and CDL compliance• Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection• Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas• Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates• Adheres to all safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices• Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)• In addition to the above responsibilities, this individual is held accountable for other duties as assigned
Minimum Requirements:
• Class A CDL License - In locations with multi-unit CMV (tractor trailer & flatbed) a class A license is required to operate.
or• Class B CDL License - In locations with single-unit CMV (tandem flatbed) a class A or B license with air break endorsement is required to operate.
and• Valid medical certificate or ability to obtain one upon employment
and• Ability to pass MVR screen in accordance with company requirements.
and• Ability to obtain sales related licensure or registration as may be required by law
• Ability to read, write, and perform basic arithmetic (addition, subtraction)• Must be 21 years of age• Ability to comply with DOT and CDL regulations
Preferences:• 1 Year Experience driving a semi-truck/trailer or certification from a driving school• 6 Months Experience performing in-home delivery or retail customer service• 3 Months Experience operating a forklift or Moffett onloading/offloading a vehicle
Associate Benefits ( https://talent.lowes.com/us/en/joining-our-team )
- Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
- Health, Dental and Vision insurance
- Life and Disability insurance
- Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
- Flexible spending and health savings accounts
- 401(k) Retirement account with company match
- Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
- Education support programs, including tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and Parental leave
- Adoption assistance
- Lowe's Associate Discount and broad discount platform
- Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe's is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Skills Required
- Class A CDL license where required for multi-unit commercial motor vehicles
- Class B CDL license with air brake endorsement, or Class A CDL, where required for single-unit commercial motor vehicles
- Valid medical certificate or ability to obtain one upon employment
- Ability to pass the company-required motor vehicle record screening
- Ability to obtain sales-related licensure or registration if required by law
- Ability to read, write, and perform basic arithmetic
- Must be at least 21 years old
- Ability to comply with Department of Transportation and CDL regulations
- One year of experience driving a semi-truck or trailer, or driving school certification
- Six months of experience performing in-home delivery or retail customer service
- Three months of experience operating a forklift or Moffett for vehicle loading and unloading
Lowe’s Compensation & Benefits Highlights
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Retirement Support — A 401(k) plan with a company match of up to 4.25% when contributing 6% is highlighted, with participation generally available shortly after hire under plan rules. Feedback suggests this match meaningfully boosts long-term compensation for eligible associates.
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Equity Value & Accessibility — An Employee Stock Purchase Plan offers a 15% discount on shares for eligible associates. This provides accessible equity as a complement to wages and traditional benefits.
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Parental & Family Support — Eligible full-time hourly and salaried associates can receive up to 10 weeks of paid maternity leave and 4 weeks of paid parental leave. Family-care resources and counseling further support dependents and caregivers.
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The Company
What We Do
It’s curious to think of innovation and stability co-existing. But we pair a 100-year track record of success with a hunger to do things differently. Everyone is in the work — tackling complex problems where your impact can build back or build up the communities we serve. We fill our halls with curious minds from all walks of life. Our differences make us stronger, which is why our leaders build cultures of recognition and inclusion. You are heard, and your curiosities are celebrated and championed here.
Why Work With Us
We have built a space where the curious can move freely. Up in title, up in skills, to the side with teams, or back to try something completely new. We help you find your path — because when you win, we all win.
Gallery
Lowe’s Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
2 days a week
