THE COMPANY:
Juul Labs's mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.
We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career is compelling, read on for more details.
ROLE AND RESPONSIBILITIES:
- Working on the AI Software Team across all areas of our global software infrastructure: e-commerce frontend & backend, connected device application integrations, enterprise application integrations, third-party logistics integrations, access controls & regulatory compliance, customer service, and any other supported infrastructure.
- Accountable for development and release to production for all assigned work.
- Accountable for investigation and resolution of production issues in a timely manner.
- Attend regular team meeting cadences to communicate and drive clarity on assigned work and team planning.
- Build expertise in Ruby, Rails, TypeScript, and NextJS as needed to be a productive member of the team.
- Collaborate with development lead, fellow software engineers, and product managers to deliver assigned work and shaping our future roadmap.
PERSONAL AND PROFESSIONAL QUALIFICATIONS:
- A commitment to continuous improvement.
- A history of successfully shipping complex components and web application systems.
- Experience building and designing APIs.
- Experience and deep understanding of web application reliability, performance, scalability, and error handling.
- Experience leading and/or mentoring a team of engineers.
- Expert knowledge or willingness to learn the following technologies:
- HTML/CSS/Javascript
- React & NextJS
- Ruby on Rails
- Postgres
- Redis
- Docker
- AWS + Terraform or Pulumi
- Vercel
- Minimum 3 years of experience preferred.
EDUCATION:
- Bachelor’s degree or higher in Computer Science or equivalent experience in Web Application development.
JUUL LABS PERKS & BENEFITS:
- A place to grow your career. We’ll help you set big goals - and exceed them
- People. Work with talented, committed and supportive teammates
- Equity and performance bonuses. Every employee is a stakeholder in our success
- Cell phone subsidy, commuter benefits and discounts on JUUL products
- Excellent medical, dental and vision, disability, and life insurance, plus family support, wellness, legal, and employee assistance program benefits
- 401(k) plan with company matching
- Plus biannual discretionary performance bonuses
Salary varies by role, level and location, and is dependent on the cost of labor in a given
geographic region among other factors. These ranges may be modified at any time.
Skills Required
- History of successfully shipping complex components and web application systems
- Experience building and designing APIs
- Deep understanding of web application reliability, performance, scalability, and error handling
- Experience leading and/or mentoring a team of engineers
- Expert knowledge or willingness to learn HTML, CSS, and JavaScript
- Expert knowledge or willingness to learn React and Next.js
- Expert knowledge or willingness to learn Ruby on Rails
- Expert knowledge or willingness to learn PostgreSQL
- Expert knowledge or willingness to learn Redis
- Expert knowledge or willingness to learn Docker
- Expert knowledge or willingness to learn AWS and Terraform or Pulumi
- Expert knowledge or willingness to learn Vercel
- Minimum 3 years of experience
- Bachelor's degree or higher in Computer Science, or equivalent experience in web application development
- Authorization to work for Juul Labs in the United States
Juul Labs Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Juul Labs and has not been reviewed or approved by Juul Labs.
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Fair & Transparent Compensation — Compensation is often described as fair, competitive, or generous, with particularly strong base pay noted for sales roles. “Fair pay” is explicitly mentioned as a positive.
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Healthcare Strength — Health coverage is highlighted as a strong feature, including medical, dental, and vision plans that in some cases are employer-paid. Mental-health support is also part of the offering.
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Retirement Support — A 401(k) plan with employer matching is cited among the strongest parts of the package. Retirement offerings are presented alongside equity and bonuses as key components.
Juul Labs Insights
What We Do
Juul Labs is a thriving team of scientists, engineers, designers and professionals who are committed to offering adult smokers alternatives to combustible cigarettes, while combating underage use of our products. JUUL products are designed to transition adult smokers from combustible cigarettes by providing a competitive nicotine experience.









