Jobs at Juul Labs

Executes field sales plans across the Twin Cities territory by expanding retail distribution, improving shelf placement, prospecting accounts, managing retailer relationships, and driving product adoption. Uses Salesforce and other sales tools to track leads, activities, customer data, and KPIs. Conducts product training, supports trade marketing initiatives, attends retailer and distributor events, and reports competitive insights to leadership.

Coordinates controlled documents and records for Product Integrity and Toxicology, including filing, indexing, tracking, updating, and distributing materials for regulatory submissions. Maintains electronic and hard-copy documentation, databases, folders, and spreadsheets while supporting audits and internal quality procedures. Requires strong organization, communication, attention to detail, and experience in a regulated environment.

Build and maintain configuration-as-code for enterprise systems, CI/CD pipelines, Git workflows, AI-assisted review processes, automated regression testing, and integrations across ERP, HRIS, CRM, quality, regulatory, and ITSM platforms. Translate business requirements into auditable system changes while maintaining data integrity, security, SOX, and ITGC compliance. Partner with business stakeholders and document system architecture, data flows, and deployment processes.

Owns enterprise AI platforms, including tenant administration, LLM gateways, MCP integrations, agentic workflows, cloud AI workloads, security, governance, cost monitoring, and adoption. Builds integrations and internal tooling primarily in Python and TypeScript across AWS and GCP. Partners with cybersecurity, AI governance, finance, and executives to enforce policies, operate reliable systems, and report on usage, performance, and spend.

Conduct biological characterization of electronic nicotine delivery system liquids and aerosols, perform established biological assays, develop new characterization methods, follow GLP practices, write and execute SOPs, and maintain accurate experimental records. The role requires hands-on aseptic cell culture, laboratory procedures, data management, and experience with biological testing and statistical software.

Leads and develops Territory Managers across a sales division, executes retail sales strategies, improves product distribution and availability, manages sales KPIs, coaches team members, communicates business insights, collaborates cross-functionally, and ensures compliance with local and state regulations. The role focuses on increasing revenue across retail chains, convenience stores, and specialty retailers.

Supports the Senior Technical Project Manager throughout laboratory project lifecycles, including project setup, launch, task monitoring, quality control, sample inventory, documentation, and data integrity. Reviews laboratory records against SOPs and ensures compliance with laboratory protocols, safety standards, FDA guidelines, and ISO 17025. The role requires strong organization, proofreading, prioritization, interpersonal, and documentation skills while working onsite in a Durham laboratory.

Leads electrical engineering for new product introductions, managing contract-manufacturer teams, schedules, resources, documentation, design reviews, and requirements. Designs and verifies PCBAs, oversees schematics, bills of materials, PCB layouts, electrical testing, and manufacturing test fixtures. Requires strong analog, digital, and power circuit expertise, debugging skills, regulated-product experience, project management, C programming, and PCB design knowledge.

The Senior Mechatronics Engineer will design and develop automated test systems, collaborate across teams to meet engineering needs, and lead projects from start to finish, ensuring clear communication and documentation throughout the process.

Lead a distributed software engineering team to define strategy, roadmaps, and product requirements for customer-facing experiences. Drive AI-native adoption, align stakeholders on UX and priorities, conduct market research, use data to track product metrics, and communicate features to technical and non-technical audiences.

Hands-on leader owning CRM (Salesforce) and commercial systems roadmap, managing platform development/configuration, integrations, and vendor delivery. Leads a small team of admins/analysts, coordinates cross-functional stakeholders, oversees release management, documentation, training, and pilots AI use cases to improve sales effectiveness and commercial operations.

The Senior Mechanical Engineer will design and validate mechanical components, troubleshoot existing products, lead cross-functional projects, and collaborate with suppliers and partners to ensure quality and reliability in product development.